Brooklyn Holguin
Newbury Park,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
C.H.E. Precision, Inc.
09.2021 - Current
- Managed daily office operations such as client correspondence, record tracking and data communications
- Prepared bills receivable, invoices, and bank deposits.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Developed and maintained strong client relationships, fostering trust and open communication.
Shift Supervisor
Starbucks Corp
02.2016 - 06.2021
- Processed merchandise returns and exchanges
- Helped store management meet standards of service and quality in daily operations.
- Worked as a team member performing cashier duties, product assistance and cleaning
- Updated inventory daily.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Social Media Consultant/Office Assistant
C.H.E. Precision Inc.
08.2016 - 06.2020
- Managed daily office operations such as client correspondence, record tracking and data communications
- Helped create marketing strategies for Instagram, advertisements and Facebook page
- Worked closely with the owners to take detailed photos of products to feature on the website and social media.
- Monitored online conversations about clients'' brands, identifying opportunities for positive engagement.
- Developed strong relationships with influencers to expand reach and generate new leads.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Education
Associate in Arts: Interior Design -
Fashion Institute of Design And Merchandising
Los Angeles, CA03.2021
Skills
- Google Suite
- Quickbooks
- Accounts Payable
- Accounts Receivable
- Microsoft Office Suite
Awards
Partner of the Quarter
Hobbies and Interests
- Traveling
- Reading
- Art
- Architecture
- Cars (racing and building)
Timeline
Administrative Assistant
C.H.E. Precision, Inc.
09.2021 - Current
Social Media Consultant/Office Assistant
C.H.E. Precision Inc.
08.2016 - 06.2020
Shift Supervisor
Starbucks Corp
02.2016 - 06.2021
Associate in Arts: Interior Design -
Fashion Institute of Design And Merchandising
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