Chanelle Decker
Olympia
Summary
IT and Network Administration student with hands-on experience supporting labs, Windows/Linux systems, and virtualization environments. Skilled in troubleshooting routing, switching, IP addressing, and device configuration issues in hands-on support environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lead In-Class Support Technician (ICST)
South Puget Sound Community College
04.2026 - Current
- Assist students with Cisco networking labs involving routing, switching, network protocols, and IP addressing
- Supported Windows, Linux, Hyper-V, and virtual machine lab environments
- Guided students in translating networking concepts into practical configuration and troubleshooting tasks
- Mounted and connected physical network hardware in rack environments
Embedded Tutoring
South Puget Sound Community College
11.2025 - Current
- Assisted students with Windows Server, Active Directory and virtualization-related coursework
- Helped students complete assignments involving domain environments, user accounts, and virtual networking environments
- Worked with students individually to help reinforce server administration and networking concepts
Education
Associate in Applied Science - Cybersecurity and Network Administration
South Puget Sound Community College
Olympia, WA06-2026
Skills
- Cisco hardware and configuration
- Server and Active Directory
- Teamwork and collaboration
- System Deployment & Testing
- Technical support
- Software installation
- Device Imaging
- Troubleshooting
Certification
Cisco Certified Network Associate (CCNA) - Currently Pursuing
CompTIA A+ - Currently Pursuing
Timeline
Lead In-Class Support Technician (ICST)
South Puget Sound Community College
04.2026 - Current
Embedded Tutoring
South Puget Sound Community College
11.2025 - Current
Associate in Applied Science - Cybersecurity and Network Administration
South Puget Sound Community College