Summary
Overview
Work History
Education
Certification
Assessments
Professional References
Timeline
Generic

Vanessa Messina

Port Arthur,TX

Summary

Highly organized and dedicated administrative assistant with a strong focus on customer relations and the ability to thrive in fast-paced environments. Known for meticulous attention to detail and the ability to make informed decisions. Excellent multitasking skills and driven by self-motivation. Consistently delivers on-time and accurate completion of necessary tasks, whether working independently or as part of a team.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Assistant Property Manager

TriVest McNiel Real Estate
03.2024 - Current
  • Assisted Property Manager with preparing and executing leases, rental agreements, and contracts
  • Greeted tenants upon arrival at the office and provided them with information on their rental units
  • Maintained detailed records of all tenant inquiries and complaints in order to provide timely responses to issues
  • Conducted periodic inspections of properties to ensure compliance with safety standards and local regulations
  • Prepared monthly rent rolls and collected past due rents from tenants
  • Coordinated repairs and maintenance services for various properties as needed
  • Processed applications for prospective tenants, including credit checks, background screenings, lease reviews
  • Organized documents related to property management such as deeds, titles, insurance policies
  • Responded promptly to tenant requests for service or repair work orders
  • Provided administrative support for the Property Manager by scheduling appointments, answering phones calls, filing paperwork
  • Developed marketing materials to promote available rental units or commercial spaces
  • Updated database system with current tenant information such as contact details or payment status
  • Researched potential vendors who could provide necessary supplies or services at competitive prices
  • Handled incoming payments from tenants in a timely manner and deposited them into appropriate bank accounts
  • Drafted notices for late payments or other violations of tenancy agreement terms
  • Monitored market trends in order to recommend optimal pricing strategies for vacant properties
  • Liaised with project manager to independently manage smaller projects or contribute to tasks and activities on larger projects
  • Maintained close connection with project personnel to quickly identify and resolve problems
  • Scheduled inspections, preventative maintenance and repairs for company equipment
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting
  • Kept office equipment functional and supplies well-stocked to promote efficient operations
  • Responded to customer issues to provide immediate resolution and improve retention
  • Prepared monthly financial reports for review by the property manager

Assistant Manager

Quest Asset Management
01.2023 - 10.2023
  • Maintain Digital Lease Files
  • Prepare Tenant Correspondence
  • Back-Up to Property Administrator for Clerical/Administrative Functions
  • Answer Phones
  • Composed Miscellaneous Correspondences
  • Order Supplies as Approved by Supervisor
  • Perform Property Manager Duties in The Absence of and as Directed by The Property Manager
  • Customer Service - Maintain Positive Relations with Residents Through Frequent and Proactive Communication
  • Respond to Issues Raised by Residents, Employees, Peers and The Property Owner in A Timely and Effective Manner
  • Must Be Open to Working 1-2 Saturdays Per Month

HR Recruiter

Procollect, INC.
12.2019 - 02.2020
  • Performs benefits administration to include claims resolution, change reporting and communicating benefit information to management and employees.
  • Assists with employee record keeping including new hires, performance appraisals, separation and exit interviews through electronic and paper filing systems.
  • Keeps up to date on federal, state, and local employment laws.
  • Utilizing CareerBuilder, Ziprecruiter and Glassdoor during recruitment process.
  • Assisting with employment-screening, background checks, drug screening
  • Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
  • Developed strong relationships with clients, ensuring accurate understanding of their needs and matching them with top talent.
  • Participated in professional development opportunities related to human resources management and recruiting practices.
  • Conducted thorough reference checks and background investigations, mitigating potential risks to the company.
  • Organized career fairs and employer branding events, increasing brand awareness among potential candidates.
  • Completed human resource operational requirements by scheduling and assigning employees.

NCT Technician / Medical Assistant

Orthopedic Specialist of Dallas
11.2012 - 04.2014
  • Escorting patients to exam rooms; taking and recording vitals, such as temperatures and height and weight measurements; taking and recording medical histories.
  • Removing and applying splints, cast, sutures, staples and fitting of braces.
  • Cleaning and sterilizing instruments and exam rooms.
  • Collecting lab specimens such as tissue and blood.
  • Assisting with injections and ultrasound.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.

Medical Assistant

Castle Hill Pediatric
07.2010 - 04.2012
  • Administering immunizations from newborn-11 years of age
  • Preparing patients and parents for examinations and medical procedures
  • Providing assistance to physicians during exams
  • Collecting and prepare laboratory specimens; dispense vaccines and shots; draw patient blood; and prepare and administer medications
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

Senior Administrative Assistant

CUSTOM AIR AND PRODUCTS AND SERVICES, INC
02.2008 - 05.2010
  • Processed employee expense reports for payment using excel.
  • All timekeeping and payroll functions.
  • Maintained inventory records and created approved purchase orders for vendors.
  • Completed distribution packets for fabrication shop and engineers.
  • Updated industry specific software with description of inventory items.
  • Assisted tool room in maintenance of inventory of items distributed.
  • Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
  • Arranged business travel details for company employees per supervisor requirements.
  • Acted as backup for other employees by providing support and adapting to requirements of department.
  • Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
  • Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.
  • Expedited decision-making processes for senior leadership by creating concise meeting minutes highlighting key discussion points and action items.
  • Coordinated office activities and public events.
  • Ensured smooth daily operations by maintaining office supplies inventory and anticipating needs to avoid stock shortages or delays in projects.
  • Kept files and records in content management systems such as MS SharePoint, EXCEL and others.

Education

Associate of Science - NCT Technician

Texas X-ray Academy of Dallas
Dallas, TX

Certification - Medical Assistant

Vista College
Beaumont, TX

Certification

  • Non-Certified X-RAY Technician
  • Medical Assistant
  • CPR Certification
  • CCMA Certification
  • Senior Professional in Human Resources
  • BLS Certification
  • Professional In Human Resources

Assessments

  • Home health aide skills, Proficient, 12/01/20
  • Sales skills, Proficient, 10/01/20
  • Administrative support professional fit, Proficient, 09/01/20
  • HR: Compensation & benefits, Proficient, 08/01/20

Professional References

  • Carlee Hoosier - GoldenPass LNG, Senior Project Executive Assistant

     (409) 365-4371


  • Candice Whitmire - Stellar Bank, Loss Prevention Manager

     (409) 728-9211


  • Crystal Welch - Verizon Wireless Corporate Division, IT Project Manager

     (409) 617-8449



Timeline

Assistant Property Manager

TriVest McNiel Real Estate
03.2024 - Current

Assistant Manager

Quest Asset Management
01.2023 - 10.2023

HR Recruiter

Procollect, INC.
12.2019 - 02.2020

NCT Technician / Medical Assistant

Orthopedic Specialist of Dallas
11.2012 - 04.2014

Medical Assistant

Castle Hill Pediatric
07.2010 - 04.2012

Senior Administrative Assistant

CUSTOM AIR AND PRODUCTS AND SERVICES, INC
02.2008 - 05.2010

Associate of Science - NCT Technician

Texas X-ray Academy of Dallas

Certification - Medical Assistant

Vista College

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