Summary
Education
Overview
Work History
Skills
Certification
Work Availability
Accomplishments
Work Preference
Generic

Don Rissi

Red Bluff,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Metal Worker with talent for solving complex problems using innovative thinking. Dedicated team player excelling in [Area of expertise]. Skilled in fabricating parts, sheet metal and completing complex welds.

Education

High School Diploma -

San Gabriel High School
San Gabriel, CA
09.1958 - 06.1961

Associate of Science - Gun Smith / Facility Maintenance

Lassen Community College
Susanville, CA
09.1982 - 06.1986

Police Academy

Monterey Peninsula College
Monterey, CA
07.1974 - 10.1974

Real Estate / Machine Shop / Welding

Modesto Junior College
Modesto, CA
03.1971 - 06.1972

Overview

8
8
years of post-secondary education
51
51
years of professional experience

Work History

Gunsmith

Bastiani Arms
Redding, CA
06.2013 - 02.2018
  • Restored antique firearms to their original condition, preserving their historical value and functionality.
  • Determined machine adjustments and material requirements for high quality production.
  • Enhanced the accuracy of rifles by customizing barrels, triggers, and other components.
  • Drilled and punched holes in metal for screws, bolts and rivets quickly and efficiently.
  • Educated customers on proper firearm maintenance techniques to extend the life of their investments.
  • Maintained organized records of all completed projects, ensuring accurate billing and clear communication with clients.
  • Accounted for weapons, munitions and associated equipment, creating inventories and replenishing.
  • Reduced turnaround time for repairs by streamlining processes within the workshop setting.
  • Conducted thorough inspections of firearms for safety compliance, ensuring proper function and adherence to regulations.
  • Set up and performed maintenance on fab and machine shop machines.
  • Collaborated with law enforcement agencies to service their firearms regularly, maintaining optimal performance under demanding conditions.
  • Assisted clients in selecting suitable firearms for their specific needs, resulting in satisfied customers and repeat business.
  • Provided excellent customer service when discussing potential modifications or upgrades with clients.
  • Customized firearm fitment for individual users, enhancing comfort, usability, and performance.
  • Improved customer satisfaction by providing timely and efficient gun repairs and maintenance services.
  • Coordinated tasks and determined correct amount of material required to complete assignments.
  • Solved complex firearm malfunctions by diagnosing issues and implementing effective repairs.
  • Managed regular inventory checks ensuring accurate stock levels were maintained at all times.

Fire Extinguisher Service and Repair

Quality Safety and Fire
Red Bluff, CA
03.2008 - 08.2014
  • Increased overall safety awareness by delivering informative presentations to clients on proper fire extinguisher usage and maintenance procedures.
  • Collaborated with property managers to establish comprehensive fire protection plans for various building types.
  • Repaired and replaced defective fire safety equipment such as sprinkler systems and fire extinguishers.
  • Checked various multi-family residential and business construction sites to determine fire code compliance.
  • Developed strong relationships with suppliers, allowing for better pricing options and increased profit margins for the company.
  • Identified safety concerns and documentable fire code violations in new constructions and existing structures.
  • Completed thorough reviews of kitchen hoods, ductwork and exhaust systems to determine hazardous conditions and remove materials of concern.
  • Improved workplace safety by conducting thorough fire extinguisher inspections and maintenance.
  • Inspected physical condition of automatic sprinkler systems to report conditions and suggest repairs.
  • Prepared recommendations to eliminate potential fire and safety hazards at establishments.
  • Worked with building owners and users to outline actions required to bring structures in compliance with relevant fire code regulations, laws and accepted standards.
  • Maintained up-to-date knowledge on relevant codes, standards, and regulations to ensure compliance in all aspects of the job duties performed.
  • Located fire code violations and recommended actions to bring properties into compliance.

Gunsmith

Jones Fort
Redding, CA
06.2009 - 06.2012
  • Implemented new technologies within the workshop to improve efficiency in various tasks such as machining or measuring tools.
  • Customized firearm fitment for individual users, enhancing comfort, usability, and performance.
  • Collaborated with law enforcement agencies to service their firearms regularly, maintaining optimal performance under demanding conditions.
  • Conducted thorough inspections of firearms for safety compliance, ensuring proper function and adherence to regulations.
  • Maintained organized records of all completed projects, ensuring accurate billing and clear communication with clients.
  • Enhanced the accuracy of rifles by customizing barrels, triggers, and other components.
  • Reduced turnaround time for repairs by streamlining processes within the workshop setting.
  • Managed regular inventory checks ensuring accurate stock levels were maintained at all times.
  • Solved complex firearm malfunctions by diagnosing issues and implementing effective repairs.
  • Restored antique firearms to their original condition, preserving their historical value and functionality.
  • Fulfilled output requirements while consistently reducing scrap levels.
  • Drilled and punched holes in metal for screws, bolts and rivets quickly and efficiently.

Shop Owner

Sierra Steel and Oxygen
Susanville, CA
05.1993 - 01.1998
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
  • Retained accurate records of purchases, titles and sales.
  • Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
  • Investigated customer complaints to identify cause of malfunctions.
  • Enhanced store aesthetics with strategic product displays that attracted customers'' attention and facilitated sales growth.
  • Streamlined store operations by implementing efficient processes for order fulfillment and staff scheduling.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed day-to-day business operations.

Park Ranger and park maintenance, and Road Dept.

Stanislaus County.
Modesto Reservoir / Turlock lake
03.1973 - 01.1980
  • Assisted in wildlife management initiatives for maintaining healthy ecosystems within the park.
  • Informed visitors of current and recurring dangers posed by wildlife, terrain and inclement weather.
  • Maintained cleanliness and order within park, ensuring welcoming environment for all visitors.
  • Monitored campground conditions regularly to ensure compliance with health regulations and address any necessary improvements proactively.
  • Supported emergency response efforts during natural disasters or medical incidents, ensuring visitor wellbeing.
  • Developed strong partnerships with local law enforcement agencies for improved coordination during emergencies or critical incidents.
  • Led search and rescue teams to locate stranded visitors immediately to promote positive outcomes.
  • Enforced park rules consistently to protect natural resources while creating a safe environment for all visitors.
  • Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
  • Directed incoming and outgoing traffic during special events and identified available parking areas for drivers.
  • Managed backcountry permits efficiently to balance recreational opportunities with ecological preservation goals.
  • Optimized resource allocation for park maintenance tasks, ensuring efficient use of budget and manpower.
  • Trained on fire protection, containment procedures and applied skills in fire fighting.
  • Organized effective fire prevention efforts, including conducting controlled burns and implementing firebreaks when needed.
  • Enhanced visitor safety by conducting regular patrols of park areas and trails.
  • Utilized topography using GPS technology when analyzing park parameters and terrain.
  • Improved overall park cleanliness with meticulous litter removal and facility maintenance tasks.
  • Administered first aid to visitors suffering from falls and minor injuries and contacted paramedics for hospital transport in serious cases.
  • Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
  • Increased visitor satisfaction by providing informative and friendly assistance at visitor centers.
  • Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
  • Maintained trail systems through regular inspections and repair work, ensuring safe access for visitors.

Customer Service Representative Sales and Gunsmith

Reynolds Ranch and Farm Supply
Red Bluff, CA
07.2018 - 09.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
  • Improved resolution time with effective problem-solving for customer complaints.
  • Maintained up-to-date knowledge of product and service changes.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Solved complex firearm malfunctions by diagnosing issues and implementing effective repairs.
  • Restored antique firearms to their original condition, preserving their historical value and functionality.
  • Enhanced the accuracy of rifles by customizing barrels, triggers, and other components.
  • Conducted thorough inspections of firearms for safety compliance, ensuring proper function and adherence to regulations.
  • Reduced turnaround time for repairs by streamlining processes within the workshop setting.
  • Increased sales with exceptional customer service skills while managing the retail portion of the business.
  • Assisted clients in selecting suitable firearms for their specific needs, resulting in satisfied customers and repeat business.
  • Provided excellent customer service when discussing potential modifications or upgrades with clients.

Skills

  • Stocking and Replenishing
  • Credit Card Payment Processing
  • Sales Expertise
  • Microsoft Word
  • Microsoft PowerPoint
  • Active Listening
  • Customer Relations
  • Retail Sales Customer Service
  • Order Processing
  • Promotional Support
  • Store Maintenance
  • Medical Terminology Knowledge
  • Shipping and Receiving Understanding
  • Problem-Solving Ability
  • Product Promotion
  • Technical Support
  • Customer Relationship Management
  • Customer Consulting
  • Documentation
  • Filing
  • Prioritization
  • Grammar

Certification

  • [Area of certification] Training - [Timeframe]

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Supervised team of [Number] staff members.
  • Achieved [Result] through effectively helping with [Task].

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Work-life balanceFlexible work hoursHealthcare benefits

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Don Rissi