Hi, I’m
Lorenzo Moore
The Bronx,United States
Summary
To seek and maintain full-time position that offers challenges and utilizing my interpersonal skills, excellent time management and problem-solving skills.
Overview
14
years of professional experience
Work History
Housing Works
Intake Specialist
09.2013 - Current
Job overview
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Completed intake assessment forms and filed clients' charts.
- Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
- Collected, verified, recorded and processed client demographics, insurance payments and referral information.
- Communicated with referral sources, physicians and associated staff to check documentation for proper signatures.
- Entered referrals into appropriate system based on type of referral obtained.
- Interacted with insurance providers to obtain necessary documents to complete registration.
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Maintained current and accurate medical records for patients.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Complete PRAPARE Assessments for new patients, identify program eligibility for ADHC, OASAS, Health Home, OMH, PrEP, UND, HEP C, RAD and other programs, and track status of such.
- Track status of patient referred to various internal case management programs.
- Orient clients to health center services.
- Complete sliding scale application for uninsured/underinsured patients and upload required documents into electronic medical record.
- Ensure up to date status of sliding scale applications for patients on a daily and consistent basis.
- Help facilitate patient enrollment into insurance plan (including ADAP) via Marketplace and assist with entitlements.
- Assist clients with changing their insurance. Document administrative interventions in medical record.
- Maximize percentage of client alignment of their primary care provider with patients’ health plan.
- Participate in morning Huddle, regular staff meetings, etc.
- Supports and participates in advocacy efforts to end the twin crises of homelessness and AIDS.
- Assist providers with client needs that relate to Intake Specialist role.
- Collaborate with front desk staff on matters related to insurance, sliding fee scale status, and registration on day to day basis.
- Assist with patient registration process with professionalism and accuracy, as needed.
- Verifies insurance for every single visit unless uninsured, in which case, facilitating accurate sliding fee scale applications and documentation.
- Check Epaces and insurance portals as appropriate. Follow-up of all documents relating to sliding scale program.
- Ensure front desk staff remain active on insurance portals and utilize them for every appropriate patient transaction.
- Other duties and assisting with other roles as needed and as assigned by Clinic Director.
- Understanding and practice of the Housing Works core values of All-In, Stronger Together, High Performance, and Membership
Housing Works
Outreach Specialist
05.2010 - 09.2013
Job overview
- Delivered presentations to interested groups and answered wide-ranging questions about available offerings.
- Acted as main point of contact between management, clinical staffs and external community.
- Represented organization at industry conferences by manning booths and giving polished presentations.
- Increased brand awareness and boosted public perception of organization through proactive outreach and network development with key stakeholders.
- Developed presentations for public events, community groups and school assemblies.
- Connected individuals with available and relevant resources.
Education
Miami Norland Senior High SchoolMiami, FL
High School Diploma
1982
Skills
- Flexible and Adaptable
- Interpersonal Communication
- MS Office
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Timeline
Intake Specialist
Housing Works
09.2013 - Current
Outreach Specialist
Housing Works
05.2010 - 09.2013
Miami Norland Senior High School
High School Diploma
Similar Profiles
Aniyah DunnAniyah Dunn
Medical Assistant at Housing WorksMedical Assistant at Housing Works
Christina EdwardsChristina Edwards
Group Facilitator at Housing WorksGroup Facilitator at Housing Works
RHONA EDWARDSRHONA EDWARDS
Client Care Coordinator at Housing WorksClient Care Coordinator at Housing Works
Rayfi SantosRayfi Santos
Deli Manager at Antillana SupermarketDeli Manager at Antillana Supermarket
Rafael PayanoRafael Payano
General Manager at SSP AmericaGeneral Manager at SSP America