Lisa McQueeny
Carpentersville,IL
Summary
Senior Project Management professional with 22+ years of dynamic leadership experience in delivering a wide range of business & technical objectives in the financial services industry. Proven leader in managing complex technology programs. Successful experience driving the execution of strategic business initiatives and leading teams to deliver project goals with a solutions-based approach to problem-solving. Versed in Software Development Life Cycle (SDLC), Anti-Money Laundering - Know Your Customer (AML-KYC), and Regulatory Operations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Project Management Manager
2020.01 - Current
- Established PMO methodology as part of rebranding due to department reorganization
- Executed project management deliverables such as; project plans to track milestones, timelines, and resources and status reporting in various formats
- Managed risk, scope, issues, and change control process
- Proficient with Excel, Sharepoint, Word, Powerpoint, and Visio to produce status reports, meeting minutes, requirements, budget tracking, and other project deliverables
- Lead project teams which include resources such as project managers, developers, business partners, and cross-functional leads
- Interacted with various levels of leadership including executives
- Performed data analysis on client portfolios and populations for projects for team.
Senior Project Manager | AML/KYC Strategic Program
2015.01 - 2020.01
- Managed AML/KYC Remediation and Sanction Standards Programs for Commercial Bank
- Worked closely with cross lines of business to define project goals, resource needs, and timelines
- Managed detailed project plans as well as risk, issue, scope, and change management processes
- Facilitated project meetings including agendas, minutes, and action logs
- Produced project and program status report to all levels of leadership
- Performed data analysis for population identification for remediation projects
- Responsible for annual Sanction Standards updates for Commercial Bank
- Manage timeliness tracking and GFCC reporting for client KYC records.
Senior Project Manager | Commercial Card
2006.01 - 2015.01
- Managed platform releases for multiple JPMC Commercial Card initiatives which encompass management of scope, marketing, communications, training, and documentation with technical implementations across multiple cross impacted platforms
- Managed New Business Initiative Approval (NBIA) process for multiple Commercial Card program releases
- Developed product support model for new client-facing platform
- Planned for yearly releases for multiple Commercial Card applications by working with Product, Operations, and Technology partners to prioritize scope and manage annual development budget
- Managed Business partners across multiple work streams to assess and apply process improvements for end to end Client Onboarding process for Commercial Card
- Developed strategic process methodology changes now prominent in Commercial Card including implementation of Agile methodology, System Development Lifecycle (SDLC), change management programs, incident management processes, and cross-platform planning and implementation
- Mentored new team members and PMO best practices
QA Manager / Business Analyst
Sears/Citibank
Hoffman Estates , IL
2001.01 - 2005.01
- Management Office | Retail Credit Card
- Created comprehensive test plans, test scripts, and use cases for multiple system releases
- Executed software release testing and managed defect resolution with development and business teams
- Developed and ensured adherence to testing standards and best practices
- Conducted interviews with key business users to collect and document user requirements
- Documented current and new business processes to assess impact to users and stakeholders
- Reviewed and provided input into User Acceptance Test Plans and Test Scripts
- Reviewed test plans and procedures to ensure adequate coverage of system requirements
Education
Bachelors of Science - Project
Bradley University, Management Institute
1989
Skills
- Advanced problem solving
- Project planning and development
- Business process re-engineering
- Functional & Business Requirements
- New product introductions strategies
- Strategic planning
- Software Development Lifecycle
Certification
- PMP - Project Management Professional
Timeline
Project Management Manager
2020.01 - Current
Senior Project Manager | AML/KYC Strategic Program
2015.01 - 2020.01
Senior Project Manager | Commercial Card
2006.01 - 2015.01
QA Manager / Business Analyst
Sears/Citibank
2001.01 - 2005.01
Bachelors of Science - Project
Bradley University, Management Institute
- PMP - Project Management Professional