Quamane McGee
Indian land
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
360 Service Professional
LPL Financial
06.2025 - Current
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Associate Professional Services
LPL Financial
07.2024 - Current
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests for products, services, and company information.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Fiber Optic Sales
LPL Financial
01.2022 - 07.2024
- Developed and maintained working knowledge of products and services to deliver timely, accurate information.
- Worked with multiple means of communication within fast-paced environment.
- Utilized automated systems to log and retrieve information.
- Documented details of calls and customer interactions.
International Account Executive
Stealth Components
01.2019 - 01.2022
- Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consulted with businesses to supply accurate product and service information.
- Built diverse and consistent sales portfolio.
Lead Sales Representative
Sitel
01.2013 - 01.2019
- Trained, coached, and mentored new sales associates for maximum performance.
- Escalated complicated customer account issues to supervisors and help desk workers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
Education
MBA - Business
Brenau University
Gainesville, GA08-2019
Bachelor of Science - Business Administration
Brenau University
Gainesville, GA08-2017
Skills
- Active listening
- Self-Starter
- Attention to detail
- Creative problem solving
- Computer proficiency
- Team collaboration
- Multitasking and organization
- Strong writing and oral communication skills
Certification
- Licensed [SIE]
Timeline
360 Service Professional
LPL Financial
06.2025 - Current
Associate Professional Services
LPL Financial
07.2024 - Current
Fiber Optic Sales
LPL Financial
01.2022 - 07.2024
International Account Executive
Stealth Components
01.2019 - 01.2022
Lead Sales Representative
Sitel
01.2013 - 01.2019
MBA - Business
Brenau University
Bachelor of Science - Business Administration
Brenau University
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