Overview
Work History
Education
Skills
Timeline
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Emily Luna

Waltham,MA

Overview

4
4
years of professional experience

Work History

Compliance Manager

Education First - High School Exchange Year
01.2024 - Current
  • Develop and implement regional plans for approximately 120 field staff to ensure organization-wide goals and deadlines are accomplished.
  • Assist with federally mandated compliance and reporting requirements.
  • Responsible for maintaining standards of program quality and compliance with U.S Department of State.
  • Navigate difficult topics and exercise diplomacy and discretion when communicating with field staff and potential host families.
  • Work closely with prospective host families through screening process to determine final suitability.

Italy Sales Specialist

Audley Travel
03.2023 - 12.2023
  • Converted inquiries into sales to hit monthly quotas.
  • Created tailor-made itineraries based on client preferences using Salesforce.
  • Top 1% performer for most inbound and outbound sales calls.
  • Effectively solved in-country issues while serving as a liaison between clients and international suppliers..
  • Built strong client relationships through consistent communication and effective problem solving.

Allocation Analyst

TJX Companies
08.2021 - 02.2023
  • Identified discrepancies between forecasted sales and actual sales results and trended plans accordingly.
  • Allocated product to both online store and brick and mortar stores based on sales trends.
  • Maintained strong sales to stock ratio to ensure proper inventory levels to drive sales and avoid markdown.
  • Solved issues between vendors, buyers, and distribution center in a timely manner.
  • Served as a trainer for new analysts.

Sales Lead

Ann Taylor Loft
03.2021 - 08.2021
  • Served as manager on duty and supervised all store operations.
  • Held store keys and completed opening and closing procedures.
  • Met weekly sales goals and conversion rates.
  • Delegated daily tasks to a team of 20 associates.
  • Trained, coached, and mentored new sales associates for maximum performance.

Intern

Ann Taylor Loft
08.2020 - 03.2021
  • Analyzed sales reports to highlight trends to the store manager.
  • Created weekly merchandising bulletin boards so staff was up to date on our product.
  • Completed transactions using a POS system.

Education

Bachelor of Science - Fashion Merchandising And Management

Lasell University
Newton, MA
05.2021

Semester Abroad -

Florence University of the Arts
Florence, Italy
09.2019

Skills

  • Microsoft Office: Word, Excel, PowerPoint
  • Merchandising and Retail Mathematics
  • Merchandise Planning
  • Sales Analysis
  • Allocation Strategies
  • Shopify
  • Salesforce
  • Microsoft Power BI
  • Adobe Creative Suite: Photoshop, Illustrator, InDesign

Timeline

Compliance Manager

Education First - High School Exchange Year
01.2024 - Current

Italy Sales Specialist

Audley Travel
03.2023 - 12.2023

Allocation Analyst

TJX Companies
08.2021 - 02.2023

Sales Lead

Ann Taylor Loft
03.2021 - 08.2021

Intern

Ann Taylor Loft
08.2020 - 03.2021

Semester Abroad -

Florence University of the Arts

Bachelor of Science - Fashion Merchandising And Management

Lasell University

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Emily Luna