Dynamic Accounts Receivable Manager with expertise in collections management at Pro Turf and Pro Pest Solution. Proven track record in timely payment posting and reconciliation, demonstrating exceptional attention to detail and problem solving skills. Proficient at fostering strong relationships with clients and third party partners to resolve disputes efficiently.
Overview
9
9
years of professional experience
Work History
Accounts Receivable Manager
Pro Turf and Pro Pest Solution
07.2020 - Current
Monitor incoming payment to ensure timely collection of outstanding invoices.
Follow up on overdue accounts through phone calls, emails and formal notices.
Generate and distribute customer invoices accurately and promptly.
Monitor credit limits to ensure compliance.
Process refunds, adjustments, and write offs as necessary.
Serve as the liaison between the company and third party collections partners, facilitating communication and resolving disputes or inquiries as needed.
Maintain accurate records of all accounts sent to collections, including dates and bad debt write offs.
Accurately post daily customer payments (ACH, checks and credit card) to the appropriate invoices.
Flight Attendant
Republic Airlines
09.2019 - 06.2020
Conduct pre- flight safety checks and ensure all cabin equipment is safe and operational.
Greet passengers, assist with seating, and provide safety briefings.
Monitor the cabin during flight, ensuring passenger safety, comfort, and compliance with FAA regulations.
Serve food, beverages, and additional services to passengers.
Respond calmly and efficiently to in flight emergencies, including medical incidents or evacuations.
Maintain clear and courteous communication with passengers, pilots, and fellow crew members.
Handle disruptive or unruly passengers in accordance with airline protocols.
Prepare and complete reports regarding flight incidents, passenger behavior, or medical issues.
Assist passengers with special needs, including children, elderly passengers, and those with disabilities.
Front Desk Receptionist
Spinnaker Resorts
01.2017 - 05.2019
Greeted guests at front desk and engaged in pleasant conversations while managing check in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Receive and log maintenance issues reported by guests, staff, or management.
Create and submit detailed maintenance requests through the appropriate system