Dynamic and results-driven professional seeking a remote position that leverages excellent communication and organizational skills, with a focus on customer service, education, and account management.
- Managed and nurtured multiple customer and partner provider relationships in a fast-paced remote environment.
- Assisted individuals in improving their hearing by understanding their needs to collaboratively find effective solutions.
- Enhanced sales skills and multitasking abilities through daily interactions and account management.
- Ensured timely deliveries and optimized routes to enhance efficiency.
- Communicated effectively with drivers and clients to resolve issues and maintain service quality.
- Guided clients through menu options and membership programs tailored to their health goals.
- Maintained spa-level comfort for all guests, ensuring a positive and relaxing experience.
- Created and managed staff schedules to ensure optimal coverage.
- Placed supply orders and managed inventory to support clinic operations.
- Conducted interviews, onboarded new staff, and provided ongoing training.
- Provided compassionate care to 6-9 patients per shift in a skilled nursing facility.
- Performed essential tasks including bathing, dressing, oral care, range of motion exercises, catheter care, feeding, and taking vitals.
- Documented patient care accurately in compliance with North Carolina Board of Nursing guidelines.
- Engaged in tele-sales for medical device companies and diagnostic test kit manufacturers.
- Developed leads and scheduled product demonstrations through phone conferences.
- Utilized CRM tools such as SalesForce and CiviCRM to manage customer relationships and sales pipelines.
Detail-Oriented: Exceptional ability to take detailed notes and identify potential issues before they escalate
Communication: Strong written and verbal communication skills, adept at building relationships and conveying information clearly
Technical Proficiency: Comfortable with CRM systems (SalesForce, CiviCRM), Microsoft Office Suite, and various remote work tools
Organizational Skills: Efficient in managing multiple tasks, scheduling, and coordinating projects
Problem-Solving: Ability to understand underlying issues and collaboratively develop effective solutions
Adaptability: Thrives in dynamic environments and adjusts to changing priorities with ease