Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caroline Bostic

Newport,NC

Summary

Dynamic and results-driven professional seeking a remote position that leverages excellent communication and organizational skills, with a focus on customer service, education, and account management.



Overview

9
9
years of professional experience

Work History

Account Executive

Hear.com
05.2022 - 10.2024

- Managed and nurtured multiple customer and partner provider relationships in a fast-paced remote environment.

- Assisted individuals in improving their hearing by understanding their needs to collaboratively find effective solutions.

- Enhanced sales skills and multitasking abilities through daily interactions and account management.

Dispatcher

Tow Fetish
05.2021 - 05.2022

- Ensured timely deliveries and optimized routes to enhance efficiency.

- Communicated effectively with drivers and clients to resolve issues and maintain service quality.

Clinic Manager

VidaFlo
03.2020 - 02.2021

- Guided clients through menu options and membership programs tailored to their health goals.

- Maintained spa-level comfort for all guests, ensuring a positive and relaxing experience.

- Created and managed staff schedules to ensure optimal coverage.

- Placed supply orders and managed inventory to support clinic operations.

- Conducted interviews, onboarded new staff, and provided ongoing training.

CNA

Accordius Health
06.2019 - 03.2020

- Provided compassionate care to 6-9 patients per shift in a skilled nursing facility.

- Performed essential tasks including bathing, dressing, oral care, range of motion exercises, catheter care, feeding, and taking vitals.

- Documented patient care accurately in compliance with North Carolina Board of Nursing guidelines.

Inside Sales Representative

Archer Healthcare
08.2015 - 01.2020

- Engaged in tele-sales for medical device companies and diagnostic test kit manufacturers.

- Developed leads and scheduled product demonstrations through phone conferences.

- Utilized CRM tools such as SalesForce and CiviCRM to manage customer relationships and sales pipelines.

Education

Associate of Arts -

Cape Fear Community College
Wilmington, NC
12.2017

Skills

    Detail-Oriented: Exceptional ability to take detailed notes and identify potential issues before they escalate

    Communication: Strong written and verbal communication skills, adept at building relationships and conveying information clearly

    Technical Proficiency: Comfortable with CRM systems (SalesForce, CiviCRM), Microsoft Office Suite, and various remote work tools

    Organizational Skills: Efficient in managing multiple tasks, scheduling, and coordinating projects

    Problem-Solving: Ability to understand underlying issues and collaboratively develop effective solutions

    Adaptability: Thrives in dynamic environments and adjusts to changing priorities with ease

Timeline

Account Executive

Hear.com
05.2022 - 10.2024

Dispatcher

Tow Fetish
05.2021 - 05.2022

Clinic Manager

VidaFlo
03.2020 - 02.2021

CNA

Accordius Health
06.2019 - 03.2020

Inside Sales Representative

Archer Healthcare
08.2015 - 01.2020

Associate of Arts -

Cape Fear Community College
Caroline Bostic