From plowing in utilities, to answering customer service phone calls, then to packing boxes and loading semis, I have always driven myself to be the best version of myself when I get out of bed everyday. I bring my A game to a job every time I show up, and work throughout the day. I believe I am at my best when I am pushed hard, and I am ready to work. I have an abundance of knowledge I am ready to apply that in my everyday life.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Laborer/Operator
Push, Inc
Rice Lake, WI
06.2019 - 08.2021
Joined Push in 2019 as a laborer and had simple duties of learning job sites and doing usual things like digging with a shovel, using locators, and learning various types of machinery
Assisted foreman with different job site duties such as locating different types of utilities with a backhoe and shovel and operating a trencher to put underground power into transformers and meters
Stuck to underground power because that's where I was most comfortable using the knowledge that I had to execute the job that we were there to get done
Performed daily maintenance checks on all machines to ensure proper functionality
Installed pipes and other utilities underground in accordance with specifications
Maintained the highest safety standards while operating equipment on construction sites
Efficiently loaded and unloaded materials from trucks using a forklift
Measured distances accurately using tape measures or lasers levels to ensure accuracy during installations
Operated excavators, dozers, front-end loaders, and backhoes with precision.
Operated various power tools such as drills and saws safely while following manufacturer's instructions.
Ensured that all personal protective gear was worn at all times while on the job site.
Used picks and shovels to dig, spread and level dirt and gravel.
Customer Service Representative
Xcel Energy
Rice Lake, WI
09.2021 - 02.2022
Frequently answered calls from customers regarding their questions they had for our team
Had previous training in underground power so I was able to help wherever I could
Maintained a high level of professionalism when dealing with difficult customers
Handled customer complaints and inquiries in a courteous and efficient manner
Provided exceptional customer service to ensure customer satisfaction
Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
LTL Packer
Rice Lake Weighing Systems
Rice Lake, WI
03.2022 - 06.2024
Keeping a high level of safety as well as efficiency to get the job done right every single day
End of day loading of carriers to ensure freight arrives at final destination intact and smoothly
Operating a forklift and reach truck daily to bring down materials from racks to pack orders
Pack boxes and large freight to be loaded by the end of the day
Kept workspace neat, clean, and organized at all times for safety purposes
Packed items into boxes according to size and weight restrictions specified by shipping company
Collaborated with colleagues to complete daily packing goals
Assembled boxes and containers according to size specifications of the product
Inspected packages to ensure they meet quality standards before shipping
Demonstrated proficiency in packing, labeling, and sorting items for shipment
Followed established procedures for hazardous materials handling
Stacked cartons on pallets or skids using correct stacking pattern
Set up station by receiving packing orders and gathering packing materials
Utilized protective packaging to support safe product delivery
Reported any damages or discrepancies of incoming goods immediately upon receipt
Pulled and stacked products based on daily orders
Weighed and measured packages for shipping accuracy.
Unloaded and loaded trucks with merchandise for distribution.
Inspected packages for accuracy and completeness before shipping.
Packed products in accordance with specified instructions.
Education
High school diploma -
Birchwood High School
05.2019
Skills
Quality assurance
Assembly
Backhoe Operation
Computer science
Heavy lifting
Computer skills
Leadership
Heavy Equipment Operation
Maintenance
Loader Operation
Sales
Computer Networking
Forklift
Warehouse Experience
Landscape Maintenance
Mechanical Knowledge
Packaging
Load & Unload
Pallet Jack
Technical Support
Order Picking
Handyman
Certification
High School Diploma
References
Jack Hess, Foreman, (715) 416-1148, Info@push.us
Mike Weber, Supervisor, (715) 492-9353, Info@push.us
Vocational Coordinator- Comprehensive Community Supports at Aurora Community ServicesVocational Coordinator- Comprehensive Community Supports at Aurora Community Services