Yuvaraj Natarajan

• Led end-to-end release process for the new NextGen POS system in iOS and Windows platform by overseeing software releases, critical patches for front-end & back-end applications
• Coordinated cross-functional teams including developers, QA, product and support teams to ensure smooth deployments for the program
• Implemented and maintained release pipelines, integrating tools like Jenkins, GitLab, and Azure DevOps for continuous integration & delivery
• Created DORA (DevOps Research & Assessment) metrics that helps team to measure & assess the efficiency of the delivery & operational performance
• Guiding and supporting the team’s growth, removing obstacles, fostering communication, and driving continuous improvement
• Drove adoption of best practices for release management, contributing to a 20% reduction in release-related incidents.
• Reduced release cycle time by 30% through the implementation of automated deployment processes.
• Played a key role in transitioning from manual to a fully automated CI/CD pipeline, improving deployment efficiency and reliability

• Implement global release and change management framework so teams can ensure controlled, efficient, and risk-managed releases across programs
• Insight planning of deployment plan, schedule and seamless execution of releases
• Collaboration with CICD (Azure) platform team to improvise &automate build, deployment pipelines to reduce manual tasks by 25%
• Effective incident, problem management for recurring issues, conducted AAR, PIR retrospective meetings as needed
• Create release report (MBR,QBR) to Leadership teams to identify areas of improvement and work toward the resolution

Client – Nike, Inc

• Led global cross-functional high risk digital release for Global store program delivering $100M of new revenue every year across 26 countries
• Managed and engineered on-prem & AWS cloud, INFRA releases, high heat launches in Nike ecommerce space for various programs/portfolios to meet their objectives
• Process transformation to drive Agility, DevOps, CI/CD by working with cloud acceleration team
• Built blue-print for SIE environments to and reduced cost of SIE environments by Minimizing unused on-prem resources to save around 1 million to organization
• Performed risk assessment and built apposite mitigation plan
• Part of Operational readiness team, guiding engineering/support teams adhering to SLA standards

Client – State Farm Insurance, USA

• Acted as Sr Implementation analyst for Auto quote, CRM Vendor teams that ensures strategic partnership between client and vendors
• Established process controls and change governance for innovation
• Adopted to Agile/Safe methodologies very quickly, modified release cadence to fit with fast-paced release cycles.
• Conducted Release Readiness reviews, CAB board meetings, Milestone Reviews, and Business Go/No-Go reviews

Client – Bank of America, USA

• Fulfill the operational role of Test Environment Support for mainframe & middleware applications.
• Part of global release team to implement all release changes