Hedia Benamara
Summary
Highly organized, thorough, and meticulous administrative assistant. Great team player and fast learner with outstanding communication and interpersonal skills.
Overview
18
18
years of professional experience
Work History
Substitute Teacher, K-12
SJUSD
01.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
- Provided one-on-one tutoring sessions for struggling students, helping them improve academic performance and gain confidence in their abilities.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Administrative assistant
Bay Area Sales
01.2018 - 12.2020
- Organized filing system
- Managed accounts payable and receivable such as vendor invoices, purchase orders, payments collection, customer invoices, cash applications.
- Scheduled meetings and managed travel arrangements and itineraries.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Legislative Internship
Huntington Housing Authority
01.2009 - 06.2009
- Assisted in grant writing
- Researched, collected, and analyzed data relevant to zoning issues
- Worked on legislative advocacy for issues such as rezoning and youth building projects.
Immigration assistant
Canadian Embassy in Tunisia
01.2006 - 12.2006
- Received and examined visa applications
- Thoroughly reviewed and verified all documentation
- Received, screened, and directed phone calls
- Assisted the chief visa officer in processing applications and providing support to applicants in person and over the phone.
Education
Master’s degree in political science -
Marshall University
05.2009
Skills
- Time management
- Strong communication and interpersonal skills
- Strong organizational skills and attention to detail
- Knowledge of software applications: Word, Excel, PowerPoint, Outlook, database management
Awards
- Fulbright scholarship
- Foreign language teaching assistant (French and Arabic)
Timeline
Substitute Teacher, K-12
SJUSD
01.2024 - Current
Administrative assistant
Bay Area Sales
01.2018 - 12.2020
Legislative Internship
Huntington Housing Authority
01.2009 - 06.2009
Immigration assistant
Canadian Embassy in Tunisia
01.2006 - 12.2006
Master’s degree in political science -
Marshall University
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