Erin Purser
Polkton,NC
Summary
A consistent worker who is great at pacing their workload and working with coworkers or a team. Ability to write case studies for a business, based on consumer experience to help develop products and create a successful user experience. Brings marketing influence from artists who brings the consumers perception into account. Skilled in pertaining to what consumers are looking for and using that advantage to benefit brands.
Overview
1
1
year of professional experience
Work History
Customer Lead
Delhaize Group
Wadesboro, NC
08.2021 - Current
- Greeted customers and listened closely to problems described to determine solutions.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Trained, oversaw and mentored new team members to strengthen performance and job expertise.
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
- Helping in customer transactions, serving around 30 to 50 customers daily. As well as assisting staff and customers around the store.
Cashier
IGA
Wadesboro, NC
12.2019 - 02.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible hours and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Brought a positive attitude to the workplace to leave customers satisfied and boost staff work output.
Education
High School Diploma -
Anson High School
Wadesboro, NC05.2021
Skills
- Working with customers to build helpful relationships
- Ability to communicate with customers
- Managing high-volume job loads at all times of the day
- Writing case studies to help businesses develop and market products from consumer points of view
- Responding to Difficult Customers
- Understanding Customer Needs
- Calm and Professional Under Pressure
- Certification in microsoft word and excel
guitar, longboarding and keeping up with music releases
I've been playing guitar for about 4 years, just tracks that really stick out to me, and working on my own material. Longboarding was a way to break up the monotony of the pandemic on long country roads. I've always had a deep love for alternative music which helps me tap into the other people experiences; esepecially in terms of marketing.
Timeline
Customer Lead
Delhaize Group
08.2021 - Current
Cashier
IGA
12.2019 - 02.2020
High School Diploma -
Anson High School
Similar Profiles
William BassWilliam Bass
Custodian at Delhaize GroupCustodian at Delhaize Group
Shaeen HusainShaeen Husain
Senior Business Analyst at Delhaize GroupSenior Business Analyst at Delhaize Group
Alexander ArztAlexander Arzt
PT Sales Associate at Food Lion Delhaize GroupPT Sales Associate at Food Lion Delhaize Group
Sheiwa WolkoffSheiwa Wolkoff
Restaurant Manager at Clutch Kitchen and Pour HouseRestaurant Manager at Clutch Kitchen and Pour House
Tracie JohnsonTracie Johnson
Teacher at Deep Creek Christian AcademyTeacher at Deep Creek Christian Academy