Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cristina Gonzalez

Highland,IN

Summary

Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in providing exceptional customer service. Goes above and beyond to serve patients and promote loyalty.

Overview

11
11
years of professional experience

Work History

Crew Member

A&A Deli
Gary, IN
11.2017 - Current
  • Greeted customers upon arrival and answered questions regarding menu items.
  • Operated cash register accurately while maintaining cleanliness of checkout area
  • Stocked shelves with merchandise when needed.

Financial Counselor/Accounts Receivable Specialist

Porter Starke Services
Valparaiso, IN
10.2015 - 10.2017
  • Ensured that the organization received all necessary paperwork for billing and client records.
  • Confirmed authorization and necessary information were on file for scheduled appointments.
  • Assisted patients in understanding the details of their insurance benefits, bills, and all other concerns.
  • Contacted insurance companies for verification of patient coverage and accurately entered benefits into patient profile.

Crew

Chipotle
Valparaiso, IN
07.2013 - 04.2014
  • Greeted and answered customers' questions.
  • Monitored customers' orders, prepared to meet company's standards.
  • Checked with customers for enjoyment and initiated action to resolve any problems.
  • Completed daily register balance and closeout.

Education

Certificate: Travel & Tourism Professional - Travel And Tourism

The Travel Academy
Eagan, MN
06-2015

Diploma (Honors) -

Portage High School
Portage, IN
06-2010

General Studies -

Indiana University-Bloomington
Bloomington, IN

Skills

  • Medicaid knowledge
  • Insurance Verification
  • Provided Training in Financial Counseling
  • Documenting and Recording Information
  • HIPAA Compliance
  • Benefits Explanation
  • Professionalism
  • Conflict Resolution

Timeline

Crew Member

A&A Deli
11.2017 - Current

Financial Counselor/Accounts Receivable Specialist

Porter Starke Services
10.2015 - 10.2017

Crew

Chipotle
07.2013 - 04.2014

Certificate: Travel & Tourism Professional - Travel And Tourism

The Travel Academy

Diploma (Honors) -

Portage High School

General Studies -

Indiana University-Bloomington

Similar Profiles

CREATE PROFILE
Cristina Gonzalez