Nana Baidoo
Lond,Waltham Forest
Summary
Compassionate aspiring mental health care assistant with hands-on experience supporting individuals with mental health challenges. Skilled in patient care, crisis management, and therapeutic engagement, assisting with daily activities and emotional support. Experienced in monitoring vital signs, safeguarding, and collaborating with healthcare teams to enhance well-being. Passionate about delivering high-quality, person-centred care and continuously developing professional skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Health care assistant
Sweet Dreams
Canterbury Road, Worcester, Worcestershire
06.2023 - 01.2025
- Delivered high-quality, compassionate care, prioritizing patients' physical and emotional well-being.
- Assisted with daily living activities, including dressing, personal hygiene, feeding, and mobility, promoting independence and dignity.
- Monitored and accurately recorded vital signs, including temperature, pulse, blood pressure, and oxygen levels, ensuring timely medical intervention.
- Provided tailored care for patients with chronic conditions, disabilities, and dementia, adapting support to individual needs.
- Administered basic medical procedures, including wound care, under nurse supervision, maintaining high clinical standards.
- Ensured strict compliance with health and safety regulations, infection control protocols, and safeguarding policies to protect patient welfare.
- Offered emotional support and companionship, fostering a reassuring and comfortable environment for patients.
Sales advisor
Shamar
Westfield, Stratford, Waltham Forest
07.2023 - 02.2024
- Utilized active listening and rapport-building strategies to assess customer needs, delivering tailored solutions that boosted customer satisfaction and retention.
- Processed 100+ transactions daily with precision using point-of-sale (POS) systems, ensuring seamless checkouts and reducing customer wait times by 30%.
- Proactively managed stock levels, replenishing high-demand products to maintain availability and maximize sales opportunities, contributing to a 15% increase in sales efficiency.
- Resolved 20+ customer inquiries and complaints weekly, ensuring positive in-store experiences and strengthening brand loyalty.
- Led outreach initiatives, engaging with 50+ potential customers daily through proactive product recommendations and personalized assistance, driving a 10% increase in sales revenue. .
Education
Electrical Instillation
Waltham Forest College
London, Eng 09.2024 -
Tutor Care
GCSEs -
Buxton School
London, ENG 09.2018 - 06.2023
Skills
- Patient-Centred Care: ensuring dignity, respect, and comfort while assisting with daily activities
- Crisis Management & Mental Health Awareness: Recognizing symptoms, de-escalating situations, and providing emotional support
- Clinical Support: Monitoring vital signs, assisting with medication, and maintaining patient records
- Risk Assessment & Safeguarding: Identifying risks, ensuring patient safety, and adhering to safeguarding protocols
- Communication & Teamwork: Building trust, actively listening, and collaborating with healthcare teams for optimal patient care
Languages
English
Fluent
Affiliations
- Football: Enjoy playing with friends for fun, fostering teamwork and staying active.
- Socializing: Love spending time with friends and family, building strong connections and supporting my mental wellbeing.
- Travelling: Enjoy exploring new places and cultures, which broadens my perspective and appreciation for diversity.
- Strong Relationship with God: My faith plays a central role in my life, providing me with guidance, strength, and a deep sense of purpose.
Certification
- Infection Prevention & Control Certification
- Dementia Care Awareness Training
- Basic Life Support (BLS) & Emergency Response Training
- Mental Health Awareness Course
References
References available upon request.
Timeline
Electrical Instillation
Waltham Forest College
09.2024 -
Sales advisor
Shamar
07.2023 - 02.2024
Health care assistant
Sweet Dreams
06.2023 - 01.2025
GCSEs -
Buxton School
09.2018 - 06.2023
Tutor Care
Similar Profiles
Kaylee DumanKaylee Duman
Sales and Marketing Lead at Sweet DreamsSales and Marketing Lead at Sweet Dreams
MANISH KALLAMANISH KALLA
Sales Officer at Sweet DreamsSales Officer at Sweet Dreams
Ellie ConleyEllie Conley
Front End Cashier at Sweet DreamsFront End Cashier at Sweet Dreams