Trevor Valencia
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside the box for creative solutions.
Overview
6
6
years of professional experience
Work History
Pharmacy Operations Manager
Walgreens
Pueblo West, CO
04.2018 - Current
- Managed daily operations, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Supervised team of 10 pharmacy technicians.
- Developed policies and procedures for effective pharmacy management.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Managed daily operations, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Performed troubleshooting of system performance bottlenecks and proposed solutions to discovered weaknesses.
- Drafted recommendations for potential system improvements, accounting for applicable budgetary concerns and performance requirements.
- Handled computer system troubleshooting and provided technical support to entire team for computer operations.
Crew Manager
Mcdonalds
Pueblo, CO
01.2016 - 03.2018
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Communicated and negotiated with various vendors to obtain necessary inventory.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
No Degree - VMware
Udemy
OnlineBBA - Business Administration And Management
Colorado State University - Pueblo
Pueblo, CO05.2023
Associate of Science - Health Academy
Centennial High School
Pueblo, CO05.2016
Skills
- Management Training
- Information Systems Development
- Inventory Accuracy
- Corrective Actions
- Program Optimization
- Microsoft Office
- Decision Making
- Incident control
- Problem management
- Operations Management
- System and service management
- Well-developed oral, written, and presentation communication skills
Timeline
Pharmacy Operations Manager
Walgreens
04.2018 - Current
Crew Manager
Mcdonalds
01.2016 - 03.2018
No Degree - VMware
Udemy
BBA - Business Administration And Management
Colorado State University - Pueblo
Associate of Science - Health Academy
Centennial High School
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