Summary
Overview
Work History
Education
Skills
Golf, physical fitness, fueled by Peloton and a voracious book reader.
Timeline
Generic

Raymond Pruitt

Upland,CA

Summary

I have a diverse and accomplished background with a strong managerial focus, coupled with extensive experience as a Director of Training. Over the course of eight years, I have honed my skills in various leadership roles and developed a reputation for making a positive impact on the companies I work with.

My managerial experience has equipped me with the ability to effectively oversee teams, set strategic goals, and drive organizational success. Through my leadership, I have fostered cohesive and high-performing teams, resulting in improved productivity and employee satisfaction. I possess a deep understanding of management principles and am skilled at optimizing resources, streamlining processes, and implementing innovative solutions to complex challenges. As a Director of Training, I have demonstrated a passion for nurturing talent and facilitating professional growth. I excel in designing and delivering comprehensive training programs that enhance employees' skills, knowledge, and performance. With a keen eye for identifying training needs, I have successfully developed and implemented initiatives that align with organizational objectives, resulting in improved employee competence and overall business success.

One of my key strengths lies in my exceptional writing skills. I possess the ability to effectively communicate complex ideas in a clear and concise manner. Whether it's crafting persuasive business proposals, developing engaging training materials, or creating compelling content, my writing proficiency ensures that the message is effectively conveyed to the intended audience.

I am a results-oriented individual, constantly striving for excellence in everything I do. I am driven to make a positive impact on any company I work for, utilizing my managerial expertise, training acumen, and strong writing skills to drive organizational growth and success. With a track record of consistently exceeding expectations, I am confident in my ability to contribute significantly to the success of future endeavors.

Overview

22
22
years of professional experience

Work History

Exclusive Agent

Horace Mann Insurance
02.2009 - Current
  • Represented clients in negotiations with networks and production companies.
  • Used Excel to prepare sales reports containing customer information related to products and services purchased.
  • Helped client advance in career by monitoring trends and changes in preferred industry.
  • Processed customer orders quickly and accurately for timely delivery.
  • Implemented and developed marketing plans to promote clients and increase visibility.
  • Established strong customer relationships, building recommendations and loyalty.
  • Developed and sustained extensive database of contacts, helping future clients with networking.
  • Presented feedback to management on customer service trends and improvement areas.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Maintained comprehensive product and service knowledge for accurate, informative customer advice.
  • Called prospective clients in market area to explain products offered and qualify leads.
  • Oversaw diverse aspects of talent representation and bookings, confirming efficient operations.

Director of Training

Horace Mann Insurance
01.2001 - 02.2009
  • Created in-depth training manual for all employees.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Managed new employee orientation training process for more than 50 employees each year.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.
  • Assessed skill gaps for employees and developed training courses to meet identified needs.
  • Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
  • Delivered new employee onboarding and training sessions via personal one on one field training..

Education

Life Underwriting Training Council Fellow - Insurance Sales

The American College
Los Angeles, CA
01.2005

Skills

  • Virtual Agents
  • Data Collections
  • Business Development
  • Business Communications
  • Problem-Solving Skills
  • Customer Service
  • Organizational Skills
  • Life Insurance Sales
  • Client Advisement
  • Public Speaking
  • Annual Reviews

Golf, physical fitness, fueled by Peloton and a voracious book reader.

In addition to my professional accomplishments, I have a diverse range of hobbies and personal interests that contribute to my well-rounded nature. These activities not only provide me with enjoyment and relaxation but also contribute to my personal growth and development.

One of my primary hobbies is golf. I have a genuine passion for the sport and find great pleasure in spending time on the course. Golf challenges me both mentally and physically, allowing me to sharpen my strategic thinking, focus, and discipline. It is a sport that combines athleticism with precision, and I appreciate the opportunity to continuously improve my skills and engage in friendly competition.

Maintaining physical fitness is another key aspect of my lifestyle. I prioritize my health and well-being, and regularly engage in various forms of exercise and fitness activities. Whether it's hitting the gym, participating in group fitness classes, or exploring outdoor activities, I find immense satisfaction in pushing my limits, staying active, and maintaining a healthy lifestyle. Physical fitness not only energizes me but also enhances my overall productivity and mental clarity.

As a voracious reader, I have a deep appreciation for the power of literature and knowledge. I enjoy immersing myself in a wide range of genres, including fiction, non-fiction, and self-improvement books. Reading allows me to explore new ideas, gain valuable insights, and broaden my perspective on various subjects. It is a hobby that not only entertains me but also enriches my intellectual growth, enhances my communication skills, and fuels my creativity.

By engaging in these hobbies, I find a healthy balance between work and leisure, enabling me to recharge and bring fresh perspectives to my professional endeavors. Golf provides me with a recreational outlet, physical fitness activities keep me motivated and energized, and reading expands my horizons and stimulates my intellectual curiosity. These hobbies contribute to my overall well-being, ensuring that I approach both my personal and professional life with enthusiasm, focus, and a desire for continuous growth.

Timeline

Exclusive Agent

Horace Mann Insurance
02.2009 - Current

Director of Training

Horace Mann Insurance
01.2001 - 02.2009

Life Underwriting Training Council Fellow - Insurance Sales

The American College
Raymond Pruitt