Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Darci Sanders

Altoona

Summary

Skilled Patient Care Technician offering demonstrated expertise in patient support developed 4 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Patient Care Tech

MercyOne Medical Center - West Des Moines
12.2022 - 03.2023
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Documented patient information and care activities in electronic health record.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.

Client Support Specialist

ARAG Legal Insurance
03.2018 - 12.2022
  • Cross-trained and provided backup support for organizational leadership.
  • Responded to all client inquiries and asked appropriate questions to facilitate resolution.
  • Generated weekly outgoing communications with clients
  • Created monthly spreadsheets using Microsoft Word and Excel
  • Worked side by side with finance to ensure the daily checks to clients were received correctly
  • Worked with the claims team to file claims in a timely manner
  • Worked directly with outside vendors
  • Processed and reviewed all incoming correspondences and made sure they went to the right direction

Home Health CNA

Maxim Healthcare
03.2016 - 04.2018
  • Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Provided transportation assistance to doctor appointments or therapy sessions as needed for continued patient care outside the home setting.
  • Reduced caregiver burden by providing respite care services that allowed family members time away from caregiving duties.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped patients complete range of motion exercises to prevent loss of function during care.

Cleaning Service Owner

Self
02.2015 - 01.2017
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Made sure customers were satisfied with their homes after a cleaning
  • Balanced incoming/outgoing finances
  • Kept up to date with business insurance

Education

Master of Arts - CNA

Signature Healthcare
Waukee, IA
05.2012

High School Diploma -

Southeast Polk High School
Pleasant Hill, IA
05.1994

Skills

  • ADL support
  • Support Services
  • Qualified in patient transport
  • Patient Care Technician/Assistant
  • Specimen Collection

Certification

  • CNA - Certified Nursing Assistant
  • CPCT/A - Patient Care Technician/Assistant
  • CPR
  • First Aide
  • Child and dependent Adult Abuse Class

Timeline

Patient Care Tech

MercyOne Medical Center - West Des Moines
12.2022 - 03.2023

Client Support Specialist

ARAG Legal Insurance
03.2018 - 12.2022

Home Health CNA

Maxim Healthcare
03.2016 - 04.2018

Cleaning Service Owner

Self
02.2015 - 01.2017

Master of Arts - CNA

Signature Healthcare

High School Diploma -

Southeast Polk High School

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Darci Sanders