Julia Vega
Post Falls ,ID
Summary
Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
17
17
years of professional experience
Work History
Property Manager
Happy Homes Rental Services
Post Falls, Idaho
01.2019 - Current
- Completed move-in and move-out walk-throughs with and without tenants to identify required repairs and document current condition of premises.
- Maintained, adjusted and conformed leases, addenda and renewal documents in digital and hardcopy format for property management office. I am very familiar with Appfolio program.
- Verified income, residential history and conducted credit and background screening for each applicant during application process.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Managed multiple single family homes, trailer parks, and apartment complexes throughout northern Idaho.
Owner/Operator
Jewels Cleaning
Post Falls, ID
08.2018 - 04.2021
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Cleaned residential homes, commercial businesses, construction cleanup and move out cleans for clients.
Server
MacKenzie River Pizza, Grill & Pub
Coeur D'Alene, ID
11.2019 - 04.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables and banquet rooms to keep dining room and work areas clean.
- Bartend making various cocktails as requested by customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Starbucks Manager
Starbucks
Post Falls, ID
10.2017 - 09.2019
- Managed daily and monthly inventory, orders needed, and cash handling procedures.
- Onboarded new employees with training and new hire documentation.
- Trained baristas, shift managers and managers for new hires, new store openings, inventory practices and Qasa training.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- I managed with integrity, honesty, and knowledge that promoted the culture, values and mission of Starbucks.
Starbucks Manager
Safeway
Spokane Valley, WA
06.2009 - 08.2018
- Supervised Safeway Starbucks store managing monthly inventory, orders needed, performed work schedule every week, handled customer service while accomplishing multiple tasks within established timeframes.
- Training new baristas, assistant managers and managers on business practices and inventory processes.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Education
High School Diploma -
White River High School
Buckley, WA2005
Skills
- Legal Issue Resolution
- Sale and Rental Recordkeeping
- Property Service Contract Administration
- Maintenance Oversight
- Tenant and Owner Liaising
- Tenant and Eviction Laws
- Property Management Software Understanding
- Fair Housing Laws Knowledge
- Spreadsheet Tracking
Timeline
Server
MacKenzie River Pizza, Grill & Pub
11.2019 - 04.2020
Property Manager
Happy Homes Rental Services
01.2019 - Current
Owner/Operator
Jewels Cleaning
08.2018 - 04.2021
Starbucks Manager
Starbucks
10.2017 - 09.2019
Starbucks Manager
Safeway
06.2009 - 08.2018
High School Diploma -
White River High School
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