Kimberly Mieles
CORAL SPRINGS,FL
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
8
8
years of professional experience
Work History
Bartender
Cooper's Hawk Winery and Restaurant
Coconut Creek, FL
10.2016 - Current
- Performed opening and closing duties including restocking supplies.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Processed payments accurately and efficiently with POS system.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Effectively multitasked within fast-paced environment.
Server
Cooper's Hawk Winery and Restaurant
Naples, FL
09.2019 - 04.2021
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Took orders from customers accurately and in a timely manner.
- Followed health safety guidelines when preparing and serving food products.
- Assisted in training new servers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Banquet Server
Parkland Golf & Country Club
Parkland, FL
03.2016 - 12.2016
- Cleared away used plates and utensils following end of meal service.
- Served beverages and appetizers to guests in an efficient manner.
- Changed table settings between courses as necessary.
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Replenished buffet lines with fresh foods as needed.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
Education
Some College (No Degree) -
Keiser University
Fort Lauderdale, FLSkills
- Bar service preparation
- Service-oriented mindset
- Outgoing Personality
- Gracious hospitality
- Safe serving knowledge
- Spanish Speaking
- Responsible Alcohol Service
- Wine and liquor expertise
- Works well under pressure
Affiliations
- Volunteers for son's school
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server
Cooper's Hawk Winery and Restaurant
09.2019 - 04.2021
Bartender
Cooper's Hawk Winery and Restaurant
10.2016 - Current
Banquet Server
Parkland Golf & Country Club
03.2016 - 12.2016
Some College (No Degree) -
Keiser University
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