Reed Gilkey
Minnetonka
Summary
Experienced with managing client relationships and addressing customer concerns efficiently. Utilizes effective communication and problem-solving skills to resolve issues promptly. Strong understanding of customer service principles and maintaining high satisfaction levels.
Overview
16
16
years of professional experience
Work History
A&D Representative
Minnesota Tile
02.2023 - Current
- Marketing and bringing designers into the Showroom
- Creating specifications with Architects . Developers and Designers
- Managed customer inquiries, providing product knowledge and ensuring satisfaction.
- Developed strong relationships with contractors, enhancing repeat business opportunities.
Job Title
Hardwoods / DesignOneSource
11.2018 - 01.2023
- Creating National and local specifications for wood related products
- Working with the A&D community to promote DesignOneSource products
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Job Title
American Olean Midwest
05.2009 - 09.2018
- Creating National and local Specification for tile related products
- Increased sales revenue to $200,000 to over $5 million
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Business, Art, Marketing Design
University of Wisconsin UWRF
06.1991
Skills
- Architectural specification expertise
Timeline
A&D Representative
Minnesota Tile
02.2023 - Current
Job Title
Hardwoods / DesignOneSource
11.2018 - 01.2023
Job Title
American Olean Midwest
05.2009 - 09.2018
Bachelor of Science - Business, Art, Marketing Design
University of Wisconsin UWRF
AWARDS
National Specifications with Country Inn , Holiday Inn and Radison Hotels over $ 3 Million in revenue
IIDA member helped plan design events for the IiDA Northland
I volunteered to welcome new members into the International Interior Design Association