Seasoned IT Professional with over 30 years of experience in Technical Support, Vendor Relations, Personnel Management, Strategic Planning, Budgeting, Procurement, Asset Management, and Project Management. Proven expertise in managing technical teams, developing strategic initiatives, and overseeing complex IT projects. Demonstrated success in vendor management and procurement, with a focus on cost reduction and process improvement. Technical Support & Troubleshooting Vendor Relations & Management Personnel Management & Team Leadership Strategic Planning & Budgeting Procurement & Asset Management Endpoint Security & Disaster Recovery Project Management Incident Management Mobility Solutions Service Desk Plus, Service Desk, Jira, Office 365, iSeries Mobile Iron, Soti