Elizabeth Nichols
Seale,AL
Summary
Dedicated Pharmacy Technician with proven expertise at Piedmont Columbus Regional Midtown Campus, enhancing workflow and patient care through meticulous medication dispensing and labeling accuracy. Strong problem-solving abilities and commitment to confidentiality, ensuring compliance with HIPAA regulations. Recognized for optimizing pharmacy operations and maintaining high standards of drug safety and organization.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
Pharmacy Technician/IV Technician
Piedmont Columbus Regional Midtown Campus
09.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Patient Registration Clerk
Southeastern(Chatham)Orthopaediac Center
04.2007 - 10.2007
- Managed difficult situations involving upset or frustrated patients with empathy and professionalism, ultimately resolving issues effectively.
- Enhanced patient experience through friendly interactions and efficient service during registration.
- Collaborated with medical staff to ensure timely and accurate communication of patient information for optimal care delivery.
- Created an environment of teamwork among colleagues by offering support and assistance when needed, fostering positive working relationships.
- Assisted with scheduling appointments, leading to improved clinic flow and reduced wait times for patients.
- Supported administrative tasks such as filing paperwork, answering phones, and maintaining office supplies inventory for smooth department operations.
- Provided exceptional customer service while addressing patient concerns or inquiries throughout the registration process.
- Ensured compliance with HIPAA regulations by safeguarding sensitive patient information during the registration process.
Education
No Degree - Pharmacy Technician Program
Chattahoochee Valley Community College
Phenix City, AL05-2025
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Supply restocking
- Pharmacy ethics
- HIPAA
- Labeling accuracy
- Drug safety
- Pharmaceutical calculations
- Stocking shelves
- Medication labels
- Pharmacy law compliance
- Interpreting and processing medication orders
- Prescription interpretation
- Compounding techniques
- Medication storage procedures
Certification
- Licensed Pharmacy Technician
Timeline
Pharmacy Technician/IV Technician
Piedmont Columbus Regional Midtown Campus
09.2024 - Current
Patient Registration Clerk
Southeastern(Chatham)Orthopaediac Center
04.2007 - 10.2007
No Degree - Pharmacy Technician Program
Chattahoochee Valley Community College
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