Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Castaneda

Corrections Officer
Racine,WI

Summary

I have worked at the Sheriff's Department for 22 years and have worked in a variety of different departments and have learned a lot from all of them. I am always very open to learning new tasks to assist others and to help in any way I can to make our operation run more efficiently and effectively.

Overview

22
22
years of professional experience
1
1
year of post-secondary education

Work History

Corrections Officer

Racine County Sheriff's Office
Racine, WI
11.2021 - Current

I returned to the jail on November 1, 2021. I have been being retrained. I passed the paperwork test the first week and the past two weeks was trained on working the floors. I passed my floor test Friday December 10, 2021. During my time working at the jail for 18 years I only officially worked a floor maybe 3 times and assisted movement regularly but was assigned in movement and was never taught pictures and prints. I am starting my last faze of training which is holding and movement. I have two weeks left to do and am confident it will not be an issue.

Dispatch

Racine County
Yorkville, WI
08.2021 - 10.2021

- Receive 911 calls

- Dispatch police, fire and rescue to 911 calls

Conveyance Specialist/ (Unofficially) Admin Assist

Racine County Sheriff's Office
Racine, WI
08.2018 - 08.2021

After working in Conveyance for about a year I was able to have things organized where I had extra time with nothing to do so I offered to my supervisor at the time Captain Adams that if needed I could assist in other areas. It was in April that he told me that he and Captain Weidner needed an Administrative Assistant and I should apply. I was in an office then but they moved me to work in front of their office. I started doing both jobs. They hired a records clerk who I trained from Jan 2020 to Aug 2021 to be my back up in conveyance. When the position for Admin Assist was posted on the last day of the posting the County Executive froze all new positions. That was in August. My supervisors were certain by January the freeze would be lifted. It was not so I continued to train the records clerk in conveyance and do the administrative work. I did the following.

- I typed the responses for citizen complaints after they were investigated for Captain Adams

- Ordered office supplies, armory, equipment, and an assortment of things Captain Weidner would circle in magazines or catalogs

- I compared the overtime logs for the Sheriff's office against what was entered in Telestaff and corrected any discrepancies. This included coming in on Sundays the day before the pay period ended since I did not get the logs for a day or two after. I scanned all the logs and emailed them to payroll and kept the originals filed away.

- Entered overtime for the conveyance and court deputies

- I typed up all of Captain Weidner's notes he hand wrote and put them on flash drives.

- Ordered maps, manuals, handouts and anything that would cost us more to print myself from the print shop

- Typed the SWAT SOP's that were hand written including the drawings into word documents for Captain Weidner so he could make changes if he needed to at a later date

- During the beginning of COVID when most non essential employees were sent to work from home, work part time, or just stay home I was asked if I would continue to work and assist in the Emergency Management Center. (I was considered non essential) I agreed to do so and did the following tasks

- Came in at 7:00am and cleaned the Admin area of the LEC with Virex every morning before everyone arrived

- Ordered and delivered food from our kitchen to all the people from the different agencies working in the EOC.

- After everyone was done for the day I would sanitize the entire room with Virex and empty the garbage which would not end up to be until between 4:30 and 5:00pm

- Scanned and organized all receipts for PPE that was being bought by those that were assigned to those tasks by Captain Weidner and emailed to Sam Christensen

- I made many copies of training manuals that Captain Weidner had on hand and since it was often last minute he would request them, I could not contact the print shop. He was very particular that they were in color, in a 3 ring binder, and the pages were in sheet protectors so this took a considerable amount of time.

- During COVID he spent all his days in meetings so I would have a lot of notes to type for him including still doing conveyance and helping with Lori Kay's duties since she was working form home and Elystiani the records clerk I was training in conveyance was just sent home.

- I entered all the training overtime for Lt. Massie, I entered all the training information in The DOJ's Acadis module. I also filed for him, and created a few training orders for him

- I collected and continued to enter data from the different units in the Sheriff's Office and typed them in an Excel spreadsheet for the yearly budget report.

- Captain Weidner would forward emails to me that were important that he would want to look over later so I was to print them out for him and organize them.

- When Captain Weidner moved out to the LEC and Captain Adams took his position there I went and personally moved all of his things in my car and brought them to his office at the LEC.

- During the riots in Kenosha I worked with Captain Weidner to prepare signage and later training manuals because he was basically running that operation down there and later went back and trained their department after the fact on what to do in the future.

- I ran errands outside of the building to pick up or deliver things if asked.

- I monitored all the rooms in the old detective bureau because of leaks and sometimes flooding from jail inmates. I got permission from Captain Madrigal to order a carpet cleaner because maintenance just used a fan to dry up urine which was unacceptable to me. I had black bags I used to cover the equipment on hand because there were a lot of leaks back there.

- I was the back up for Deputy Hipper in Extraditions if he was on vacation because the person who he worked with who was supposed to do it would claim he didn't know how.

- I updated the phone contacts for Lieutenant Evans and prepared all the phones for the new deputies.

- I also did various things for him on Evidence.com

- Did research for him as to how many use of force incidents the Sheriff's Office had.

- Helped research and design the CCT coin

- Prepared data for Sergeant Luell on his voting investigation

- Assisted Ryan Geary with records requests

- Responded to emails and voicemails on Captain Weidner's behalf

- I assisted Jay Kerner with a variety of clerical tasks or whatever he needed.

Conveyance Specialist

Racine County Sheriff's Office
Racine, WI
01.2017 - 08.2018

The Conveyance Specialist is responsible for receiving paperwork for the transportation of adult, juvenile inmates, and mental persons with Racine County cases. We transport inmates from other prisons and jails who have court in Racine, or who are being held at other facilities on our warrants. We transport inmates that are sentenced to prison or mental health facilities. We transport RCJ's and Juvenile Detentions inmates to medical appointments. We are also responsible for the transport of mental persons with Racine County cases to and from court or to and from halfway houses or other treatment facilities. Below is the list of responsibilities that allows that to take place.

- Receive writs and court orders through email and enter them in an electronic file folder

- Daily update the Conveyance Spreadsheet

- Prepare a daily transport schedule for the Conveyance Deputies

- Print, organize and prepare the paperwork and maps for the following days transports

- Receive and send emails throughout the day regarding transportations as well as receive and make phone calls.

- I receive phone calls and emails from Court Clerks, Judges, the D.A's Office, Dispatch, Patrol Supervisors, the Extradition Deputy, Juvenile Detention, RCJ, RCJ Medical Staff, HSD, Corporate Counsel, other Law Enforcement Agencies, Prisons, Jails, Records Clerks, and Attorneys.

- Enter data pertaining to all aspects of the transports done in Access and Excel programs daily that are used to justify the yearly budget.

Classification Officer

Racine County Sheriff's Office
Racine, WI
01.2004 - 01.2017

Classification was something new to the jail system. They did interviews and I was one of the 4 original people chosen. We visited a few facilities who were already classifying inmates and we chose what we liked out of how the different facilities were doing it and came up with our own system. Captain Wearing wrote the program we described and we went from there. The Classification duties I was responsible was the following

  • Interviewed inmates upon arrival and based on previous charges, current charges, assaultive behavior, mental or physical disabilities, or past behavioral issues would determine where the inmates should be housed
  • Supervised and evaluated inmate progress and identified inmate's needs.
  • Reviewed inmate files for reclassification
  • Counseled and referred inmates to treatment and program services.
  • Worked closely with mental health staff regarding those we had concerns about
  • Counseled inmates who were a management problem
  • Moved dayrooms of inmates around the jail many times for various reasons
    Created a list at the end of each day as to where the inmates classified should be moved to
  • Created a folder to keep all daily classification lists saved
  • Assisted staff in dealing with problematic inmates
  • Responded to inmate requests
  • Set up discipline hearings
  • Escorted the jail inspector during a few jail inspections
  • Did notaries for inmates
  • Assisted jail staff so they could do their cell inspections or needed to step off the floor
  • Assisted inmates in filling out the Badger medical paperwork
  • Escort inmates down for Revocation Hearings, phone court, and video court for other jurisdictions
  • Did a lot of the training of new classification officers over the years who moved on to become deputies, police officers, supervisors, and one Superintendent
  • I became a certified instructor and assisted with the training of new corrections officers
  • I went to a number of gang seminars and one drug seminar shortly before I went to conveyance
  • When we starting housing DOC rentals I was the liaison with DOC staff and the inmates.
  • When they came to see them we would meet and I would provide their locations
  • I assisted Lieutenant Friend with complaints from DOC inmates in reference to medical issues and reported directly to him
  • I brought DOC inmates down before release to the phone to talk with their parole agent before release
  • I assisted the Chaplain by escorting inmates to the outdoor gym for their Indian religious ceremony

Corrections Officer

Racine County Sheriff's Office
Racine, WI
11.1999 - 01.2004

We were Corrections Clerks for part of that time, I do not remember the date we became Corrections Officers but I still did not work directly with inmate in that time frame.

- Booking in inmates over a speaker phone getting their personal information. After it was completed a deputy would take them to a cell or large holding area

- Took bond money

- Ran the control panel in the old intake

- Checked visitors in and out

- Collected paperwork from law enforcement or probation and parole

- Worked 4 hours of our shift in central control

- Entered paperwork from court and new arrests

- Filed

- Answered phones

- I ultimately trained all the new people on 2nd shift on paperwork

Education

No Degree - Business Administration

Gateway Technical College, Racine
Racine, Wi
01.1990 - 01.1991

Skills

First Aid/CPR

Problem-Solving

Prioritizing calls

Collaboration

Data Entry

Microsoft Power Point

Microsoft Excel

Microsoft Access

Microsoft Word

Timeline

Corrections Officer

Racine County Sheriff's Office
11.2021 - Current

Dispatch

Racine County
08.2021 - 10.2021

Conveyance Specialist/ (Unofficially) Admin Assist

Racine County Sheriff's Office
08.2018 - 08.2021

Conveyance Specialist

Racine County Sheriff's Office
01.2017 - 08.2018

Classification Officer

Racine County Sheriff's Office
01.2004 - 01.2017

Corrections Officer

Racine County Sheriff's Office
11.1999 - 01.2004

No Degree - Business Administration

Gateway Technical College, Racine
01.1990 - 01.1991
Cynthia CastanedaCorrections Officer