Carlos Alecio
Piscataway,NJ
Summary
Experienced and results-driven Bank Manager with a proven track record in driving sales growth and improving customer satisfaction for 5+ years. Well balanced in all my life's aspects and always accomplish my goals quicker than expected. Always looking to add value to whichever company I go, or person I meet.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Financial Resources Federal Credit Union
2023.08 - Current
- Drive branch revenue and maintain customer loyalty with previous and new members
- Help members find a solution to alter and better achieve their financial well-being
- Lead and influence the business relationships with community and bring in new business
- Collaborated with cross-functional teams to drive initiatives aimed at increasing member satisfaction and profitability
- Selected for Financial Counselor program by President & CEO
- Management of several projects at once & attend networking events.
- Highest credit card sales 1st and 2nd quarter
Assistant Branch Manager II
Fulton Bank
2021.10 - 2023.08
- Lead and manage all aspects of branch operations, including staff supervision, customer service, sales, and compliance
- Foster a high performing culture and actively participate in community outreach and represent the bank in local events
- Manage team of 8-10 staff members and oversee daily operations of the branches resulting in a 25% increase in revenue
- Manage two branches which included drive-up with a resulting of 20% customer maintenance and satisfaction increase
- Top in Sales for credit cards coming over 150 percent of goal in 6 months
- Increased branch Deposit Volume by 2M in one quarter
- Maximized my sales and reached 130 percent of goal for all branches assigned.
Teller/Banker
Investors Bank
2021.04 - 2021.10
- Actively managing customer banking relationships through an advice-based approach ensuring each client receives the best products for his or her needs and process teller transactions
- Build customer loyalty through courteous, professional service according to bank policies.
Team Lead / Sales Representative
AT&T
2019.10 - 2021.08
- Drive sales performance and revenue growth as a dynamic leader with AT&T sales team, collaborate cross-functionally to identify opportunities and implement initiatives for continuous improvement
- Achieved or surpassed sales quotas by as much as 25%
- Acquired over 20 new business customers in 3 months.
Education
Associate Of Science - Business Administration
Raritan Valley Community College
Raritan, NJ07.2024
Skills
- Post-sales support
- Leadership and Management
- On-site product demonstrations
- Decision-Making
- Product and service knowledge
- Prospecting skills
- Great Sales initiatives and convincing
- Quick learner and adapter
- Basic technology and system knowledge
- Strong communication skills, both written and verbal
- Banking system information experience
- Networking initiative
- Strategic Planning
- Annual budget development
Certification
- AED And CPR CERT
- Financial Counselor Certified
- Medallion Certified
- NJ Notary Public, 09/2027
- NMLS #2372562
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Branch Manager
Financial Resources Federal Credit Union
2023.08 - Current
Assistant Branch Manager II
Fulton Bank
2021.10 - 2023.08
Teller/Banker
Investors Bank
2021.04 - 2021.10
Team Lead / Sales Representative
AT&T
2019.10 - 2021.08
Associate Of Science - Business Administration
Raritan Valley Community College
- AED And CPR CERT
- Financial Counselor Certified
- Medallion Certified
- NJ Notary Public, 09/2027
- NMLS #2372562
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