Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
StoreManager

Jefferson Megown

Cedar Rapids,Iowa

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

8
8
years of professional experience

Work History

Assistant Store Leader

Kwik Star
02.2022 - Current
  • Recruited and hired talented individuals bringing depth and experience to organization.
  • Assisted with the successful launch of promotional campaigns, leading to increased sales during peak periods.
  • Actively contributed towards fostering a culture of continuous improvement, supporting the achievement of store-wide objectives.
  • Built relationships with team members to encourage willingness to address concerns and issues.
  • Played an integral role in the successful execution of annual physical inventories, ensuring accuracy and efficiency in the process.
  • Implemented inventory control measures to reduce shrinkage and improve store profitability.

Guest Service Leader

Kwik Star
Marion, United States
10.2020 - 02.2022
  • Led team members in specific areas by delegating tasks, answering questions and resolving conflicts.
  • Supervised and trained staff on cash handling, check processing and POS transaction policies.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Communicated with managers to discuss employee performance, report violations and assist with policy enforcement.
  • Explained safety policies and procedures to new coworkers.

Guest Service Coworker

Kwik Star
Cedar Rapids, IA
09.2017 - 10.2020
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Delivered above-and-beyond service to guests.

Education

No Degree - Construction Technology

William Penn University
Oskaloosa, IA

High School Diploma -

Washington High School
Cedar Rapids, IA
03.2009

Skills

  • Problem Anticipation and Resolution
  • Computer Proficiency and Microsoft Office
  • Store Policies and Procedures
  • Product Knowledge
  • Adaptable and Flexible
  • Store Opening and Closing
  • Detail-Oriented
  • Team Leadership
  • Honest and Ethical
  • Customer Assistance
  • Excellent Written and Verbal Communication
  • Reliable and Responsible
  • Brand success
  • Vendor interaction
  • Attention to Detail
  • Dependable and Responsible
  • Multitasking Abilities
  • Analytical and Critical Thinking
  • Interpersonal Communication
  • Problem-Solving

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Store Leader

Kwik Star
02.2022 - Current

Guest Service Leader

Kwik Star
10.2020 - 02.2022

Guest Service Coworker

Kwik Star
09.2017 - 10.2020

No Degree - Construction Technology

William Penn University

High School Diploma -

Washington High School

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Jefferson Megown