Isaac Collins
Lawrenceville,GA
Summary
I have worked in a lot of food industry jobs that help me understand people more. The skills I learned can be transferred to any job that I have. Whether that be in an office, food, or department store industries.
Overview
2
2
years of professional experience
Work History
Front Counter Team Member
Marcos's Pizza
Lawrenceville, GA
01.2022 - Current
- Managed multiple tasks in high-volume environment.
- Cleaned and maintained dining area and condiment stations.
- Maintained clean and organized appearance for restaurant areas to attract and retain customers.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Adhered to all safety and sanitation standards while preparing and delivering food.
- Processed customer orders and accurately entered into order system.
- Processed sales transactions using POS system.
- Assisted customers with information regarding menu offerings and nutrition information.
- Delivered food to guest tables with timeliness and efficiency.
- Provided information regarding promotions and menu items.
- Demonstrated knowledge and applied proper food handling standards.
- Delivered items to guest tables and addressed and requests.
- Relayed information about menu selections and featured products.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Reconciled cash drawer and corrected any errors.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Provided assistance to customers requiring help by carrying-out and loading purchases.
- Received deliveries, unpacked boxes, checked off items in system and stored products in stockroom.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Cook
Jason's Deli
Lawrenceville, GA
08.2021 - 01.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Ordered and received products and supplies to stock kitchen areas.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Mentored staff in expectations and parameters of kitchen goals and daily work.
Cook
Sonic Drive-In
Suwanee, GA
03.2021 - 08.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Reduced restaurant's annual food and labor costs through proper budgeting, scheduling and management of inventory.
Host
Five Boroughs Pizza Tavern
Cumming, GA
12.2019 - 12.2020
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Used cash registers and credit card machines to cash out customers.
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Education
Mountain View High School
Lawrenceville, GASkills
- Appointment Booking
- Maintaining Clean Work Areas
- Customer Satisfaction Promotion
- Phone Orders
- Menu Memorization
- Washing and Storing Dishes
- Table Bussing
- Timely Food Delivery
- Sales Expertise
- Cash Register Operations
- Persuasive Approach
- Room Inventory
Timeline
Front Counter Team Member
Marcos's Pizza
01.2022 - Current
Cook
Jason's Deli
08.2021 - 01.2022
Cook
Sonic Drive-In
03.2021 - 08.2021
Host
Five Boroughs Pizza Tavern
12.2019 - 12.2020
Mountain View High School