Dynamic registered nurse with extensive experience in patient care coordination and medication administration at Mountain Laurel Nursing & Rehab. Recognized for achieving high patient satisfaction through effective communication and critical thinking. Proven leadership in team management and implementation of care plans, ensuring optimal health outcomes for diverse patient populations.
Overview
1
1
Certification
36
36
years of professional experience
Work History
RNII/Float
SWVMHI
Marion, United States
01.2024 - Current
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Worked with cross-functional teams to achieve goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained updated knowledge through continuing education and advanced training.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Utilized various software and tools to streamline processes and optimize performance.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
RN Floor Nurse, Supervisor
Mountain Laurel Nursing & Rehab
Rural Retreat, United States
07.2023 - Current
Administered medications and monitored patient responses in skilled nursing environment.
Coordinated patient care plans with interdisciplinary team at rehabilitation facility.
Educated patients and families on health management and recovery processes.
Assisted in developing individualized treatment plans for diverse patient populations.
Conducted routine assessments to evaluate patient health status and needs.
Implemented infection control protocols to ensure a safe care environment.
Trained and mentored new nursing staff on best practices and procedures.
Supported emotional well-being of patients through compassionate communication and support.
Utilized critical thinking skills to assess clinical situations quickly and accurately.
Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
Assessed, planned, implemented and evaluated nursing care for assigned patients.
Maintained a safe environment for all patients by adhering to infection control policies and procedures.
Monitored vital signs, administered injections, and provided assistance with medical procedures.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Documented patient progress notes accurately and efficiently in the electronic medical record system.
Administered medications and treatments, monitoring patients for reactions and side effects.
Advocated for patients by supporting and respecting basic rights, values, and beliefs.
Evaluated effectiveness of interventions through ongoing assessment of patient responses.
Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
Adhered to infection control procedures to facilitate safe, clean patient environment.
Maintained thorough, accurate and confidential documentation in electronic medical records.
Recorded patient condition, vital signs, recovery progress and medication side effects.
Provided emotional support and comfort to families during difficult times.
Provided patient care and education to patients with chronic illnesses.
Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
Participated in multidisciplinary team meetings to discuss patient care plans.
Oversaw patient admission and discharge processes to coordinate related paperwork.
Provided patient and family health education focusing on self-management, prevention and wellness.
Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
Created, implemented and evaluated patient care plans with medical team.
Monitored patients after surgery, answered questions, and provided home care strategies.
Maintained personal and team compliance with medication administration standards and patient care best practices.
Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
Conducted intake assessments with patients and relatives to gather case history.
Actively participated in quality improvement initiatives within the department.
Developed educational materials for use in teaching sessions with patients or their families.
Performed triage assessments of walk-in patients in a clinic setting.
Demonstrated ability to work independently as well as collaboratively within a team environment.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Observed strict safety measures, including checking medication dosages before administration to patients.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
Monitored diet, physical activity, behaviors, and other patient factors to assess conditions and adjust treatment plans.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Prepared medical equipment and tools to aid physician during examination and treatment of patients.
Stocked clinical workstations and procedure rooms with necessary supplies.
Monitored patient vital signs and reported changes to healthcare team.
Documented patient care accurately in electronic health records for continuity.
Maintained a clean and safe environment in compliance with health regulations.
RN Floor Nurse
Francis Marion Manor
Marion, United States
09.2023 - 07.2025
Administered medications and treatments to residents as prescribed by physicians.
Monitored vital signs and health status of patients throughout shifts.
Collaborated with interdisciplinary teams to develop care plans for residents.
Educated residents and families on health management and medication usage.
Assisted in daily living activities, promoting independence among residents.
Documented patient observations and care accurately in electronic health records.
Provided emotional support to residents, fostering a compassionate environment.
Trained new nursing staff on procedures and best practices for patient care.
Performed wound care, catheter insertion and removal, intravenous therapy, medication administration, and other treatments as ordered by physicians.
Initiated admissions, transitions and discharges by communicating with colleagues as well as patients and family members.
Collaborated with multidisciplinary team members to ensure best possible outcomes for the patient's recovery.
Ensured accurate documentation of patient records according to hospital policy.
Assessed and monitored patients' health condition, including vital signs, physical assessments, and laboratory test results.
Maintained a safe environment for staff members and patients through infection control practices or safety protocols.
Supervised CNAs and other staff delivering care in setting by coaching and supporting.
Responded to medical emergencies promptly and provided life-saving interventions when necessary.
Promoted continuity of care by accurately communicating patient information during shift change report times.
Educated families about nutrition, hygiene needs and home safety measures for successful discharge planning.
Provided emotional support to patients dealing with difficult diagnoses or lifestyle changes.
Managed multiple tasks simultaneously while providing timely responses to requests from other departments.
Participated in interdisciplinary rounds on each assigned unit at least once per week.
Instructed patients on pre-and post-operative care instructions, diet modifications, medications and self-care techniques.
Interpreted and implemented individual care plans.
Utilized evidence-based guidelines while providing quality nursing care services.
Reviewed lab values for accuracy prior to administering prescribed medications.
Communicated with nursing personnel to enforce procedures, policies and regulations.
Monitored trends in patient progress over time using various tools such as flow sheets or charting systems.
Developed individualized plans of care based on assessment data that addressed identified problems or needs.
Participated in educational activities such as seminars or conferences related to professional development or new technology advancements.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Prepared medical equipment and tools to aid physician during examination and treatment of patients.
Stocked clinical workstations and procedure rooms with necessary supplies.
Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
Referred patients to specialized health resources or community agencies to furnish additional assistance.
Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Conducted specified laboratory tests to help detect conditions and determine diagnosis.
Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
Coordinated discharge planning to ensure continuity of care post-hospitalization.
Office Manager/Service Department Dispatcher
Southern Air Inc.
Roanoke, United States
11.1990 - 12.2023
Created work orders and assigned them to correct dispatch boards for technicians or subcontractors.
Prioritized tasks and managed project adjustments to successfully manage high-volume service dispatching.
Worked closely with lead technicians to handle scheduling, follow ups and recalls.
Issued purchase orders authorization to perform services and maintained accurate records.
Contacted technicians in the afternoon to find out the status for the following morning and prepared the start sheet.
Maintained current knowledge of personnel in field and completed deliveries or delays.
Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
Relayed work orders, messages or information using telephones or two-way radios.
Relayed work orders and information between work crews, supervisors and field personnel.
Recorded and maintained files or records of customer requests, work or services performed.
Prepared daily work and run schedules.
Received or prepared work orders.
Advised personnel about accidents, weather conditions or other hazards.
Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
Documented services performed operations information and dispatch details in system.
Arranged for repairs to restore service and schedules.
Addressed questions, problems or requests for service or equipment.
Oversaw communications within assigned territories.
Monitored personnel or equipment locations and utilization to coordinate service and schedules.
Determined types or amounts of equipment, vehicles or personnel to meet work orders or specifications.
Ordered supplies or equipment to issue to personnel.
A service company based in Roanoke, VA.
RN Floor Nurse
Valley Healthcare and Rehab Center
Chilhowie, United States
05.2020 - 09.2023
Using the Nursing Process to implement and evaluate nursing care delivery as reflected on the Nursing Care Plan part of the individual’s Initial Plan of Care
Creating healthy interpersonal interactions with individuals on adult acute admission units, geriatric unit, and extended rehabilitation service unit
Maintaining accountability in a safe, secure, and therapeutic environment for forensic and civilly committed individuals who have a primary diagnosis of a mental illness
Administering medications, providing treatments, assisting with individual/family activities and education, and other direct care services
Being part of an interdisciplinary and interdepartmental team to provide, observe, communicate, document, and encourage interventions, treatments, and behaviors that promote holistic well-being
Utilizing nursing experience and education to meet client care needs
Monitored and managed various treatment and care interventions.
Collected lab specimens, ordered and interpreted diagnostic tests and lab results.
Recorded patient condition, vital signs, recovery progress, and medication side effects.
Administered medications, tracked dosages, and documented patient conditions.
Maintained thorough, accurate, and confidential documentation in electronic medical records.
Advocated for patients by supporting and respecting basic rights, values and beliefs.
Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
Adhered to infection control procedures to facilitate safe, clean patient environment.
Counseled patients and caregivers, providing emotional, psychological and spiritual support.
Maintained personal and team compliance with medication administration standards and patient care best practices.
Education
Master of Science - Nursing Administration
Radford University
Radford, VA
06.2023
Bachelor of Science - Nursing
King University
Bristol, TN
12.2021
Associate of Applied Science - Nursing
Virginia Highlands Community College
Abingdon, VA
05.2020
Skills
Active Listening
Good Work Ethic
Friendly, Positive Attitude
Planning & Organizing
Organizational Skills
Supervision & Leadership
People Skills
Critical Thinking
Customer Service
Microsoft Office
Team Building
Reliable & Trustworthy
Patient Monitoring
Medical Screening
Medication Administration
Care Coordination
Attention to Detail
Clear Patient Communication
Patient Care Assessment
Accurate Documentation
Creative Problem Solving
Decision Making
Medical Recordkeeping
Medical Supply Management
Monitoring Vital Signs
Compassionate and Caring
Long-Term Care
Direct and Indirect Patient Care
Patient Care
Patient Relations
Patient Management
Culturally-Sensitive Care
SBAR Communication
Patient Education and Counseling
Patient Care Planning
Scheduling & Coordinating
Board Memberships
Renewing Community, Treasurer, 01/01/22-Present
Sigma Theta Tau International Honor Society of Nursing, Active member, 2021-Present
Virginia Nurses Association, Active member, 01/2023- Present
American Nurses Association, Active member, 01/2023- Present