Miranda Mills

Patient financial services, intake for emergency room and outpatient services.

• Managed and processes patient encounters, including verifying insurance coverage, and resolving billing inquiries
• EPIC program knowledge
• HIPPA and EMTALA

To assist the Student Services Coordinator and General Education Classroom Teachers with behavioral supervision and support and clinical services, supporting students with Individualized Education Plans, monitoring groups of students by performing a variety of behavioral support activities to ensure a positive and effective learning environment. Their duties include addressing behavior management safety needs, supporting emotional and social needs, giving academic support, and implementing behavioral improvement plans. They also deal with physical management, behavior de-escalations, and undertake student reviews with teachers and staff regularly. Behavioral Assistants will also collect data, write student reports, and ensure health and hygiene protocols are adhered to.

• Assisted elementary school students in managing their challenging behavior
• Developed individualized behavior plans, monitored progress, and provided feedback
• Collaborated with teachers and other school personnel to ensure success of student
• Implemented positive behavior support strategies in accordance with school and district policies
• Monitored student behavior in order to provide positive reinforcement and guidance
• Assisted with classroom instruction and student activities
• Communicated with parents to discuss student progress and behavior
• Participated in IEP meetings and other educational planning meeting
• Developed and implemented policies and procedures to ensure compliance with High School regulations and maintained accurate records for all student-athletes.
• - Collaborated with coaches, parents, and school administrators to address any concerns or issues regarding the athletic program, fostering strong relationships and promoting a positive environment.
• - Organized and supervised all athletic events and facilities, ensuring the safety and well-being of all participants and spectators.
• - Conducted regular team meetings and training sessions to foster a positive and cohesive team environment.
• - Collaborated with other coaches and team managers to coordinate practices, games, and tournaments, ensuring smooth operations and optimal team performance.
• - Maintained up-to-date knowledge of child abuse laws, policies, and procedures to ensure compliance and effectiveness in reporting and intervention strategies.
• - Trained in identifying and reporting incidents of child abuse and neglect according to state guidelines.
• - Demonstrated ability to promptly report concerns to appropriate authorities, ensuring the safety and well-being of vulnerable individuals.
• - Maintained strict confidentiality and professional ethics while handling sensitive and confidential information.

• Plan and manage all staffing levels in assigned department.
• Manage, recruit, interview, hire, train and monitor employees.
• Communicate job expectations and responsibilities, while supervising, disciplining, managing and overseeing employees and work systems.
• Ensure all employees comply with company rules, policies, procedures and regulations, while meeting established productivity targets.
• Encourage and motivate all employees to work and collaborate to meet goals, while fulfilling their job responsibilities and obligations.
• Create and maintain a healthy and positive work culture.
• Implement, establishes and meets departmental and company goals to improve business outcome.
• Prepare budgets and performs inventory control measures to ensure an accurate accounting for expenditures and resources.
• Establish and maintain quality and customer service standards, while ensuring workers do the same.
• Identifies problem areas and works to implement solutions to effectively resolve them.
• Evaluate employee performance and systems to identify trends and recommend improvements.
• Contributes to team efforts as needed to achieve desired results.
• Managed a team of 8 employees and provided strategic guidance to increase productivity and efficiency
• Ensured compliance with all state and federal regulations
• Recruited, trained, and developed a team of motivated employees to meet customer needs
• Established and maintained positive customer relationships

• Managing client communications and customer service. From answering calls and emails to responding to a live chat to greeting clients, legal assistants can help make a law firm’s communications more responsive. With legal assistants, firms can deliver a better client centered experience.
• Calendar coordination. Legal assistants can schedule meetings and interviews and make appointments for lawyers and clients.
• Legal research and writing. On behalf of an attorney, a legal assistant may be able to conduct legal research and help with drafting or proofreading legal documents and correspondence.
• Client billing and accounting. Legal assistants can help lawyers send out and process invoices, as well assist with resolving billing issues with clients.
• Document organization and management. This could include tasks like gathering documents that a lawyer needs for a case or filing and organizing documents.
• Managed daily operations in a busy legal office including filing documents, organizing court documents, and managing client records
• Answered phones and directed inquiries to the appropriate person
• Drafted correspondence to clients and opposing counsel
• Scheduled appointments and maintained calendars for attorneys
• Assisted with legal research and factfinding
• Maintained confidential client information
• Performed administrative tasks including filing, photocopying, and data entry