Tori Hastings
HR Operations Specialist
Wilmington,United States
Summary
Well-qualified HR Operations Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
HR Operations Specialist/ Teleworker Program Overseer
AmeriHealth Caritas
West Chester, PA
04.2014 - Current
- Oversee the company’s Teleworker program and manage mailbox.
- Reviewing, signing and filing teleworker paperwork for all transitioning associates and new hires.
- Entering teleworker updates with PeopleSoft such as location changes and creating person profiles.
- Writing and reviewing the associate and manager teleworker handbooks.
- Verify clinical licenses for all positions that require a license.
- Oversee Agency for Health Care Administration (AHCA) database for my company.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Discovered and resolved complex problems that affected management and business decisions.
- Achieved departmental objectives by collaborating with staff to share and implement best practices.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Conserved time and improved workflows by handling special projects and emergency solutions.
Personnel Clerk
BJ's Wholesale Club
Springfield, PA
11.2010 - 04.2014
- Human Resources Responsible for setting up weekly payroll and sending it to our Home Office.
- Putting in availabilities and request offs for all Team members.
- Entering schedules from each department into our WorkForce Management program.
- Checking in and distributing all paychecks.
- Responsible for reviewing and correcting team member timecard punches.
- Printing and reviewing absentee and tardy reports.
- Then recording the information in their respective binders.
- Responsible for the processing of any disciplinary actions.
- Adding new hires into our PeopleSoft program.
- Reviewing applications with our PeopleAnswers program.
- Adding incentives to certain Team members’ files for the sale of BJ’s memberships or exemplary tire sales.
Education
High School Diploma -
Upper Darby High School
Drexel Hill 09.2007 - 06.2010
Skills
Outstanding multitasking skills
Proficient in organization and filing
Adept problem solver
Outstanding computer technology skills
PeopleSoft and Taleo Software Proficiency
Planning and Coordination
Attention to Detail
File and records management
Excellent Communication
Additional Information
SHRM Member - Since 2018
Timeline
HR Operations Specialist/ Teleworker Program Overseer
AmeriHealth Caritas
04.2014 - Current
Personnel Clerk
BJ's Wholesale Club
11.2010 - 04.2014
High School Diploma -
Upper Darby High School
09.2007 - 06.2010