Corey Surrency

• Operated varied hand and power tools to complete repairs.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Followed safety protocols to minimize workplace accidents.
• Inspected and maintained equipment to keep items in top working condition.
• Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
• Collaborated with team members to complete larger repair projects efficiently.
• Performed electrical and mechanical repairs of production equipment to minimize downtime.
• Trained new employees on proper use and care of tools, machinery, and safety protocols.

Monitors the safety of the youth at all times. Complete schedule unit walks.. make sure it’s a hands off environment at all times.. keep the youth safe from self harming there self.. Help the youth make good decisions and motivate them do complete there program.. keep professional boundaries..

• Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
• Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
• Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
• Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
• Identified and resolved unauthorized, unsafe, or ineffective practices.

• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.