Hi, I’m
Nicole Neiheiser
Rialto,CA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
years of professional experience
1
Certification
Work History
Water of Life Church
Assistant Manager
03.2024 - Current
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Hispanic Coalition of Small Businesses
Administrative Assistant
12.2023 - 01.2025
Job overview
- Provide administrative support to ensure efficient operations within the coalition
- Coordinate meetings, schedules, and events for small business members and stakeholders
- Assist with outreach efforts to engage new businesses and maintain positive relationships with existing members
- Prepare and manage reports, correspondence, and presentations in both English and Spanish
- Facilitate communication between coalition leadership and member businesses to promote community-driven initiatives
- Support grant applications and track funding opportunities relevant to small business development.
Clips on
Manager
01.2021 - 03.2023
Job overview
- Managed and motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established timeframes
- Maintained a professional, organized, and safe environment for employees and patrons
- Maximized performance by monitoring daily activities and mentoring team members
- Communicated clearly with employees, suppliers, and stakeholders to keep everyone on the same page and working toward established business goals
- Coordinated events to promote the business and advertise products
- Managed social media sites and responded to inquiries, including on Instagram, Yelp, and Google.
Assured Vision Construction
Office Administrator
01.2017 - 01.2021
Job overview
- Answered multi-line phone systems, routed calls, delivered messages to staff, and greeted visitors
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
- Maintained electronic and paper filing systems for easy retrieval of information
- Tracked office supplies and restocked low items to keep team members on-task and productive
- Organized, facilitated, and participated in community service efforts.
Otto International, Inc
Inside Sales Coordinator
01.2008 - 01.2016
Job overview
- Engaged clients through effective communication and interpersonal skills, helping to develop lasting relationships
- Managed friendly and professional customer interactions
- Followed up with customers by phone and email to resolve issues quickly and answer questions
- Processed customer orders and resolved questions and concerns regarding products, pricing, and availability
- Prioritized daily workflows, inbound calls, quotes, and sales-related inquiries
- Collaborated with vendor representatives and customers to set up optimal delivery schedules
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Education
Chaffey College
January 2010
Certification
Performance Management
- Business Development
- Strategic Planning
- Customer Relationship Management (CRM)
- Verbal and Written Communication
- Schedule Preparation
- Time Management
- Organizational Skills
- Problem Solving
- Customer Service
- Schedule Management
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Goal setting
- Workload management
- Retail operations
- Team building
- Recruiting and interviewing
- Strategic planning
- Staff development
- Sales growth
- Orientation and training
- Sales reporting
- Schedule oversight
- Google drive
- Promotional planning
- Verbal and written communication
- Workplace safety compliance
- Inventory management
- Vendor relationship management
- Closing oversight
- Sales monitoring
- Reporting and documenting
- Problem resolution
Work Preference
Work Type
Part TimeWork Location
RemoteHybridImportant To Me
Work-life balanceFlexible work hoursWork from home optionPaid sick leaveTimeline
Assistant Manager
Water of Life Church
03.2024 - Current
Administrative Assistant
Hispanic Coalition of Small Businesses
12.2023 - 01.2025
Manager
Clips on
01.2021 - 03.2023
Office Administrator
Assured Vision Construction
01.2017 - 01.2021
Inside Sales Coordinator
Otto International, Inc
01.2008 - 01.2016
Chaffey College
Similar Profiles
Bryan Lemus CampoBryan Lemus Campo
WOL Kids Leader (2nd-3rd Grade) at Water of Life ChurchWOL Kids Leader (2nd-3rd Grade) at Water of Life Church
Jacob EricksonJacob Erickson
Adult Servant Leader at Water of Life Community ChurchAdult Servant Leader at Water of Life Community Church
Nicole OrwickNicole Orwick
Awana Director at Water of Life Community ChurchAwana Director at Water of Life Community Church