Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Chelsea Bryson

Fort Worth,TX

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

9
9
years of professional experience

Work History

Store Manager

Glo Tanninng
04.2021 - 04.2023
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation. - Diminished unused or needed back stock saving money with every inventory purchase.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.- Getting all employees above company average consistently. Increasing sales by 20%.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Traveled to other states in order to open new stores, teach staff, set up POS systems, and get store open and operational.
  • Managed the largest store in the company with highest customer traffic seeing over 200 people per day and kept sales goals above company average.

Head Underwriter/VP

Loan Wolf LLC
04.2019 - 01.2021
  • Documented underwriting decisions and provided evidence of compliance with applicable regulations.
  • Built strong relationships with lenders, brokers and clients for constructive communications.
  • Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
  • Evaluated loan applications for affordability and conformance with underwriting guidelines.
  • Assessed and advised on loan applications utilizing in-depth underwriting process understanding.
  • Completed training and managing a team of underwriters; making sure all files were complete and that education continued for each employee

LOAN OFFICER

Sherman Bridge Lending
01.2019 - 11.2019
  • Cultivating relationships with investors and potential clients in order to help guide them through the complicated process of obtaining a loan
  • Being organized, detailed oriented and thorough in order to protect sensitive information of my clients’ bank statements, social security info, and other related documents is
  • Developed strong relationships with customers through high levels of customer service.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Maintained strict confidentiality of bank records and client information.

RECEPTIONIST

Railroad Controls
08.2014 - 10.2016


  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

ARTIST/OWNER

C 2 The Power Of
03.2017 - Current
  • Calligraphy business in which I design and create small to large projects for gifts and house decorations
  • Work with customers to create something special and memorable
  • Use excel to balance my pricing and profit
  • Deal with ordering and multi-payment options.

Education

Some College (No Degree) - Biblical Counseling

The King’s University
Southlake, Tx

Associate of Arts - Psychology

Tarrant County College
Fort Worth, TX
05.2018

Skills

  • Approachable and Outgoing
  • Results Orientation
  • Sales Leadership
  • Program Creation and Implementation
  • Management Team Leadership
  • Hiring and Staffing
  • Adaptable and Flexible
  • Training and Development

Accomplishments

  • Exceeded monthly store sales goals 12 months in a row.
  • Achieved a profit averaging $5,000 monthly by completing staff education with accuracy and efficiency.
  • Achieved the 2 national store ranking within 8 months.
  • Supervised team of 20 staff members.

Timeline

Store Manager

Glo Tanninng
04.2021 - 04.2023

Head Underwriter/VP

Loan Wolf LLC
04.2019 - 01.2021

LOAN OFFICER

Sherman Bridge Lending
01.2019 - 11.2019

ARTIST/OWNER

C 2 The Power Of
03.2017 - Current

RECEPTIONIST

Railroad Controls
08.2014 - 10.2016

Some College (No Degree) - Biblical Counseling

The King’s University

Associate of Arts - Psychology

Tarrant County College

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Chelsea Bryson