KAREN L. WELCH
Needmore,PA
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Master Merchandiser
Driveline Retail Merchandising
McConnellsburg, PA
01.2017 - Current
- Managed area of five Dollar General stores, interacted with store management to achieve successful execution of daily tasks
- Plan tasks may include: resets, updates, cut-ins, audits, display and fixture set up, seasonal merchandising, stocking and replenishment, and basic ongoing service of accounts
- Set up multiple retail displays and reported accordingly using company app
- Did multiply inventory audits for numerous stores in the area
- Adhered to code of business conduct guidelines and maintained a safe work environment for myself and customers.
- Planned and coordinated product availability for advertising and promotion purposes.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Established strong vendor relationships to maintain and support business.
- Assembled quarter and full-size point of purchase promotional displays.
Branch Manager
Enterprise Rent-A-Car
Springfield, VT
05.2004 - 07.2008
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Grew total fleet from 20 cars to over 100 in a six month period.
- Maintained friendly and professional customer interactions.
- Engaged employees in business processes with positive motivational techniques.
- Increased monthly staff retention rate after implementing new training programs.
- Gathered and reviewed customer feedback to improve operations.
- Identified and capitalized on community business opportunities with effective networking.
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
Education
Associates degree - Business Administration And Management
Hagerstown Community College
Hagerstown, MDHigh School Diploma -
McConnellsburg High School
Skills
- Negotiation and Persuasion
- Customer Service
- Attention to Detail
- Critical Thinking
- Customer Needs Identification
- Recruiting and interviewing
- Employee performance evaluations
- Training
- Project Management
- Adaptable to Changing Conditions
- Prioritizing and Planning
- Relationship Building
Timeline
Master Merchandiser
Driveline Retail Merchandising
01.2017 - Current
Branch Manager
Enterprise Rent-A-Car
05.2004 - 07.2008
Associates degree - Business Administration And Management
Hagerstown Community College
High School Diploma -
McConnellsburg High School