Deborah Hanson
Front Office Manager
Atascadero,CA
Summary
Obtained my bachelors in criminology and criminal justice to pursue my passion for advocating for individuals struggling with addiction and/or navigating the criminal justice system. I bring experience working directly with people facing substance use challenges, which has deepened my commitment to this work.
Overview
11
11
years of professional experience
Work History
FRONT OFFICE MANAGER
Movement for Life Physical Therapy
06.2025 - Current
- Manage scheduling of staff and ensure staff complete tasks
- Obtain and monitor patient referrals and visits with necessary authorizations
- Run reports to assist in schedule management and documentation compliance pertaining to authorization
- Correspond with patients regarding insurance information and copays therefore patients can have a clear understanding of how their insurance works
FRONT DESK ASSOCIATE/TRAINER
Southwest Contemporary Women's Care
03.2023 - 02.2025
- To successfully work a front desk at an OBGYN, I had to become proficient in using their EHR system with hands-on experience including patient registration, appointment scheduling according to physician orders, submitting medical records, and verifying patient eligibility.
- Managed provider time by notifying the provider of a patient’s arrival while I ensured availability of treatment information by filing and retrieving patient records.
- I understand the importance of HIPAA, I was committed to protecting sensitive patient information and would only access data with proper authorization
BANK TELLER 1
SESLOC Federal Credit Union
02.2022 - 02.2023
- Provided account services to customers by receiving deposits and loan payments, cashing checks, and issuing withdrawals.
- I was in charge of handling thousands of dollars, hundreds of customers, and dozens of problems each day.
- I had to learn to cross-sell bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative.
- VAULT TELLER
- I was in charge of scheduled currency and coin shipments as well as assisted with placing orders to the Federal Reserve.
- Received orders for cash and currency from tellers, and managed the money transfers between vault and tellers.
PET CARE SPECIALIST
Happy Pets Palace
06.2021 - 09.2021
- I checked dogs in and out of the computer system ensuring that the dogs would be taken care of giving a peace of mind for the dog parents.
- Managed a yard of dogs while making sure they were getting along.
- I learned over 25 hours of dog behavior language.
- I became CPR pet certified.
SERVER
Oregano's Pizza Bistro
11.2019 - 03.2020
- Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
- Place food servings on plates or trays according to orders or instructions.
- Take food orders and relay orders to kitchens or serving counters so they can be filled.
- Total checks, present them to customers, and accept payment for services.
SERVER/CERTIFIED TRAINER
Joe's Crab Shack
05.2018 - 11.2019
HOSTESS & SERVER
Buca di Beppo
10.2016 - 04.2018
CARHOP
Sonic Drive-In
10.2014 - 11.2016
Education
Bachelor’s - criminology and criminal justice
ARIZONA STATE UNIVERSITY
Phoenix, AZ12.2022
Associates - Arts General Education
MESA COMMUNITY COLLEGE
Mesa, AZ01.2017
Timeline
FRONT OFFICE MANAGER
Movement for Life Physical Therapy
06.2025 - Current
FRONT DESK ASSOCIATE/TRAINER
Southwest Contemporary Women's Care
03.2023 - 02.2025
BANK TELLER 1
SESLOC Federal Credit Union
02.2022 - 02.2023
PET CARE SPECIALIST
Happy Pets Palace
06.2021 - 09.2021
SERVER
Oregano's Pizza Bistro
11.2019 - 03.2020
SERVER/CERTIFIED TRAINER
Joe's Crab Shack
05.2018 - 11.2019
HOSTESS & SERVER
Buca di Beppo
10.2016 - 04.2018
CARHOP
Sonic Drive-In
10.2014 - 11.2016
Associates - Arts General Education
MESA COMMUNITY COLLEGE
Bachelor’s - criminology and criminal justice
ARIZONA STATE UNIVERSITY