IVENA SIMPLICE-COLIN

• Working in collaboration with multi-disciplinary team within the agency and counties
• Conducting home study assessments for active foster parents and new foster parent applicants
• Conducting weekly home visits with foster youth and families
• Developing and implementing treatment plan
• Providing assistance to foster families during crisis
• Monitoring, evaluating and documenting youth and family progress
• Completing discharge planning for transitional and aging out youth
• Conducting supervised visits foster youth and biological parents
• Handled 20-25 calls per day to address customer inquiries and concerns.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Collaborated with team members to achieve target results.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Conducted research, gathered information from multiple sources and presented results.
• Developed and maintained courteous and effective working relationships.
• Used coordination and planning skills to achieve results according to schedule.
• Carried out day-to-day duties accurately and efficiently.
• Participated in team-building activities to enhance working relationships.
• Increased customer satisfaction by resolving issues.
• Used Microsoft Word and other software tools to create documents and other communications.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• understanding before addressing concerns.

• Providing direct support to youths to help achieve goals of housing
• Assisting youths in sustaining employment and educational goals
• Developing and implementing and individualized plan
• Analyzing on-going information to insure youth safety and well being
• Working in collaboration with multi-disciplinary team within the agency and county
• Providing crisis counseling to youth as needed
• Conducted assessments to determine types of services individuals required.
• Visited clients' homes to better comprehend environment and how it affected behavior and responses to situations.
• Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical appointments and social outings.
• Applied clinical and behavioral knowledge to maintain safety during crisis moments.
• Challenged youth to accomplish motor development goals and inspire love of movement and healthy habits.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Documented data and completed accurate updates to case records.
• Reported child abuse in accordance with legal standards of mandatory reporters.
• Collaborated with community program leaders and advocates to make resources accessible to those in need.

• Completed Functional Behavior Assessment (FBA) and Behavior Intervention Plan (BIP).
• Developed skills in the areas of personal, social, behavioral, and emotional maladjustments which directly impact students’ educational success and social progress
• Worked collaboratively with school personnel to help maintain effective interactions and interventions regarding students’ behavior and progress
• Developed Functional Behavioral Assessment and Positive Behavioral Intervention Plan to identify cause of problem behavior, formulate strategies to address behavior and teach new behavioral skills.
• Administered assessments and developed academic goals based on specific disabilities and barriers to learning.
• Monitored students for signs of trauma, abuse and neglect.
• Created intervention and treatment plans for students in need of assistance.
• Provided educational support services to students with emotional, intellectual and physical disabilities.
• Identified student barriers to self-sufficiency and created relevant IEPs.
• Supported students, teachers and families during crisis situations.
• Worked with teachers to implement behavioral improvement plans based on established assessments.
• Participated in IEP, RTI and other related meetings that determined and implemented school-wide policies.
• Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.

• Conducted individual and family therapy for children with attention deficit disorder, conduct disorder and autism, young adult with social and emotional issues, and adult with substance abused related problem
• Performed casework services with individual clients and their family members
• Developed skills in the areas of personal, social, behavioral, and emotional maladjustments which directly impact their educational success and social progress
• Completed bio-psychosocial assessment
• Worked collaboratively with school personnel to help maintain effective interactions and interventions regarding clients’ behavior and progress
• Prepared discharge planning to ensuring continuity of services and referred clients to other agencies as may be appropriated
• Made monthly home visits and conducted family session to review clients’ progress and needs.
• Developed treatment plans to address individual client needs.
• Advised patients about in-home treatments and exercises to help ailments heal.
• Maintained client caseload of 30-35 individuals and couples per week.
• Documented client progress and maintained confidential records.
• Quickly built trust and rapport with clients to facilitate growth.
• Provided community resources and referrals to clients.
• Maintained records of each patient and kept up-to-date on progress.

Partnered with multi-disciplinary treatment team as subject matter expert on psychosocial treatment of patients.

• Created and compiled statistical data, updated spreadsheets and protected patients’ information
• Utilized knowledge of medical terminology, Federal and State rules and regulations, and clinic and laboratory procedures
• Reviewed medical records for efficiency in accordance with the patient privacy act
• Assembled records into standard chart orders and filed records in their designated areas according to the applicable terminal digit filing system
• Maintained files and reviewed medical records for completeness
• Processed medical records requests from outside providers according to facility, state and federal law.
• Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems.
• Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
• Maintained patient confidence by keeping patient records information confidential.
• Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
• Uploaded physician progress notes, history and physicals into electronic medical records.
• Reviewed charts and flagged incomplete or inaccurate information.