Adrian Vojvodic

Held concurrent responsibilities for this multifamily steel subcontractor, including profit and loss responsibility of $18M per year in revenue. Oversaw complete project lifecycle from bid phase to retention billing with continual client interaction. Supervised estimating department and continuously improved proposal processes; constantly communicating with clients, vendors, and subcontractors

• Delivered comprehensive bid proposals for light structural and ornamental steel subcontracts and gained client approval on shop drawings.
• Generated new business by articulating company and product value to prospective customers.
• Communicated with subcontractors, fabricators, and other trades on multifamily projects to deliver status updates to developer customers.
• Provided accurate proposals by defining scope, timelines, potential setbacks and limitations.
• Ensured that clients received timely, accurate, and professional-looking proposals.
• Lead team of three estimators.
• Reviewed budget proposals for accuracy.
• Worked with engineering, production, and procurement teams to ensure cost estimate accuracy.
• Ensured client technical questions are answered.
• Supported business development team with technical information.
• Collected historical cost data to estimate costs for current or future products.
• Implemented tracking methods for approving and capturing change order costs.
• Maintained privacy and confidentiality of all information for existing and prospective clients to protect business interests.

• Drove digital transformation of 10-year-old business; grew revenue 400% over 3 years
• Found issues with production, workforce and material sourcing and implemented successful solutions
• Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits
• Determined, documented business requirements; created process flow definitions
• Developed Excel macro-enabled workbook to automate estimating, proposal creation, pricing, materials list, fabrication cut sheets, and draw schedule
• Implemented accrual method accounting to recognize revenue from rapid growth
• Coordinated 40+ concurrent projects including resource allocation, subcontractor and vendor management, subcontractor scheduling, and materials delivery
• Hosted calls and negotiated with stakeholders refining scope and specifications
• Managed IT issues, engineered improvements for increased workflow, processes, procedures, and innovation
• Increased workflow by analyzing data and maximizing opportunities
• Improved productivity across all areas
• Found opportunities to improve business process flows and productivity
• Clarified roles, responsibilities, and expectations of staff
• Demonstrated proficient leadership skills to motivate employee teams
• Collaborated with c-suite to develop strategic initiatives and long term goals
• Oversaw hiring, adding valuable, talented professionals to strengthen team

Found, negotiated, and purchased an ‘orphan’ $1.1 million book-of-business and established a new agency location while passing Texas insurance licensure and completing corporate independent contractor training. Hired all new sales and customer service team, shared and actively embodied vision of providing a top-notch customer experience while exceeding corporate sales targets. I deployed a variety of marketing tactics to get sales leads, shifting quickly and often as data revealed underperformance, and adopted a third-party CRM for lead management and to track our sales pipeline. I defined agency processes and created process flow documents to minimize the possibility of loose-ends for customer service issues or sales opportunities. With the fundamentals of the agency running smoothly, I concentrated on enhancing relationships with Allstate corporate managers and eventually received approval to absorb another small book-of-business shortly after our first-year anniversary.
Aside from implementing the agency start-up, and providing leadership to our small team, I especially enjoyed advocating for our clients in difficult claims situations, gathering facts from all stakeholders and, when appropriate, persuading the claims department toward a better outcome for my customer. By our second year, we earned the Premier Service Agency designation and retained it throughout, while also earning various sales awards including multiple Honor Rings and National Conference in 2014. I enjoyed a nearly unheard of 100 % staff retention during those nine years. All in all, we grew the agency to $3.5 million in written premium and sold at 3x revenue multiple on 12/31/2017

• Put together budgets for successfully running business
• Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
• Optimized team through good hiring, constant training, and incentivizing performance
• Worked with marketing teams to create print and online advertisements to bring in new customers
• Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success
• Capitalized on social media platforms to increase market awareness and recruit sales agents
• Employed prompt decision-making and in-depth research to resolve issues
• Consulted with customers to assess needs and propose optimal solutions
• Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership
• Trained and coached new and existing employees to boost staff productivity
• Grew agency premium from $1.2 to $3.2 million; sold at 3x revenue
• Better than 90% staff retention over nine years
• Created internal sales team, earning multiple Honor Ring awards, and National Conference Award
• Analyzed Facebook data and web analytics to maximize pipeline conversion rates to meet business needs
• Ensure compliance with TDI, continuously improved office workflow, processes, and procedures
• Developed Allstate Corporate relationships, supplied feedback on corporate IT initiatives
• Participated in competitor intelligence calls to fine-tune marketing spend
• Resolved complex customer service issues, usually related to property and casualty claims.