People-oriented program administrator with 10+ years of leadership experience in higher education. Proven track record of enhancing student services and managing million-dollar federal grants. Highly adaptable, dynamic leader who cultivates strategic partnerships and engages internal and external stakeholders to achieve program goals. Team-focused executive known for going above and beyond to help organizations exceed performance targets and improve outcomes for students.
Overview
13
13
years of professional experience
Work History
Sr. Business Manager ( Operations)
Baylor College of Medicine
09.2021 - Current
Direct day-to-day operations for 12 employees per 15 divisions for a medical school
Oversee HR functions for faculty and staff, including benefits questions, contract management, hiring, and budgeting
Work closely with the lead coordinator and facilitate open communication between offices in a complex organization
Foster strong relationships with employees and introduce initiatives to streamline processes and boost efficiency
Maximize available resources in administrating a $3million budget, including cost tracking, salary distribution, and adjustments
Ensure a seamless candidate experience throughout the recruitment, contract approval, and offer phases of the hiring process to maintain a cohesive, engaged team dynamic and boost faculty satisfaction
Technology Utilized: Success Factors, TEAMS, Qgenda and Microsoft Office.
Account Executive
Alamo Colleges District
07.2018 - 06.2021
Hit Metrics for the Department of Labor Grant | Duration: Ongoing | Budget: $2M | Business Area: Compliance
Took over an underperforming brand and implemented an aggressive strategy to improve program administration and increase student and partner participation
Successfully met all compliance requirements assigned by the Department of Labor within 2.5 years of assuming a leadership role
Rebuilt program policies and procedures, creating 2 audits to identify root causes and develop effective solutions
Created a new grant application process to determine eligibility, expanded external business and training partnerships, and improved contract compliance
Exceeded the program goal by 150% and increased student participants from 80 to 270, with more than half employed
Raised student engagement and increased program recruitment despite restrictions during COVID-19
Technology Utilized: Microsoft Office, TEAMS and Zoom.
Account Executive
Alamo Colleges District
07.2018 - 06.2021
Manage all activities for a $2M workforce grant (the Department of Labor Techworks grant), including student recruiting for IT and advanced manufacturing training and sourcing partners interested in sending eligible employees for incumbent worker training
Maintain relationships with 10+ employer partners, serving as the liaison with colleges providing training
Increase student and partner engagement through targeted recruitment efforts and long-term relationship building
Execute strategies to improve alignment between community college student services and workforce training needs, coordinating with partners to assess the occupational and educational skills training students require
Develop outcome-based criteria to demonstrate skills-based enhancement and cost effectiveness and establish policies to improve compliance with grant terms.
BUSINESS MANAGER
BCFS Education Services
11.2017 - 04.2018
Coordinated 7+ different grant projects as the point person between all parties involved and monitored $10M+ operational contracts for the different grant areas
Collaborated with the Executive Director to develop program budgets, monitored all financial activity, and reviewed all accounting to ensure compliance with federal OMB guidelines
Navigated a dynamic, highly matrixed organization to maintain effective communication with all levels of agency personnel, funding agencies, vendors, and clients
Played an influential role in top-level decision-making, working closely with the Executive Vice President/Co-Chief Operating Officer, Executive Director
BUSINESS ADMINISTRATOR
UT Health Science Center At San Antonio
02.2015 - 10.2017
Directed day-to-day operations for 25+-student academic departments with $15M annual budgets, overseeing fiscal activities including budget, expenditure approval, procurement, financial reports, general appropriations, endowments, and other funds
Supervised a staff of 12 and coordinated human resources functions such as labor relations, benefits, training, and classification for unit/department
Generated 20% cost savings by simplifying the budget and spending reports given to faculty for their NIH grants
Managed funding for 3+ department projects with budgets of $1M+ each, tracking and compiling data to ensure spending stays within budget
Reduced operating costs 10% and maintained good vendor relations in negotiating $100K+ equipment and service contracts and coordinating with outside contractors
Maintained $1M+ in inventory and monitored the general conditions on campus and coordinated maintenance and repair requests, collaborating with the University Facilities Manager in developing repair solutions
Technology Utilized: Microsoft Office, People Soft Financial.
DIRECTOR
Texas A&M International University
10.2010 - 01.2015
Secured funding for 15+ programs administered at the University, writing several successful grants totaling $150K and providing financial oversight and due diligence to ensure compliance with federal, state, local, and institutional guidelines
Supervised 5 work-study students and developed programs and processes to support student services
Cultivated important relationships with current and potential donors and University stakeholders, maintaining a database to track stewardship activities and create targeted, data-driven strategies to increase contributions
Saved $10% and streamlined gift processing and acknowledgements, implementing new technology that reduced time receiving, tagging, and uploading the item to the inventory
Advocated for students at every opportunity and supplied the education and resources for them to fund their tuition, books, and other educational expenses
Boosted grant awards and increased funding 10% year-over-year by researching and staying current on foundations and corporate grants and consulting with faculty in planning and marketing specific educational, fine arts, and athletics programs to funding sources
Technology Utilized: Microsoft Office, Black but, Banner.
Education
MBA - Business Management
Texas A&M International University
Laredo, TX
12.2009
BBA - Business Management
Texas A&M International University
Laredo, TX
12.2006
Skills
Team Management
Project Management
Staff Management
Organizational Development
Budget Control
Budget Management
Business Planning
Program Management
Contract and Vendor Management
Financial Reporting
Additional Information
Achieved 150% of recruitment goal and significantly improved standards to meet compliance for a Department of Labor workforce grant program, overcoming organizational challenges and rebuilding processes and policies from scratch.
Streamlined review and administration procedures for 7 Head Start grants, creating new forms, optimizing budgets, and improving coordination between Executive Directors.
Simplified budget and spending reports for faculty on NIH grants at the UT Health Science Center at San Antonio.
Secured $150,000+ in grant funding at the Texas A&M International University, implemented new technology to increase gift processing efficiency, and sought out new opportunities to help students fund their educations.
Senior Coordinator-Business Operations at Baylor College Of Medicine-Tropical MedicineSenior Coordinator-Business Operations at Baylor College Of Medicine-Tropical Medicine
Health Scientist / Advanced Postdoctoral Fellow at Michael E. DeBakey VA Medical Center | Baylor College of Medicine | NCHAVHealth Scientist / Advanced Postdoctoral Fellow at Michael E. DeBakey VA Medical Center | Baylor College of Medicine | NCHAV