AMY THOMPSON
Summary
Training professional with over 15 years of experience. Strong background in training and development, prepared to drive impactful learning initiatives. Expertise in designing and implementing effective training programs, fostering team collaboration, and adapting to changing needs. Known for delivering results, enhancing employee performance, and ensuring consistent growth through strategic training solutions. Equipped with excellent communication, leadership, and problem-solving skills, making reliable and adaptable asset to any organization.
Overview
2026
2026
years of professional experience
Work History
Human Resources/Organization Development Manager
SKC, INC.
09.2014 - Current
- Assess organizational training needs for employee development and goal execution
- Oversee the organization's ISO program
- Conduct virtual and classroom training, including training for leaders and high potential employees
- Company required training completion rate of 100% in 2024
- Facilitated 8 process improvement projects in 2024
- In addition to implementing long term process improvement solutions, these projects saved the company over $300,000
- Managed the cross-company initiative to fully implement the Franklin Covey's 4 Disciplines of Execution (4DX)
- After initial implementation, employees are now able to set and achieve goals consistently
- Manage company Learning Management System (LMS)
- Developed e-learning content for company specific content
- Partner with subject matter experts to develop content and update training materials, program and curriculum
- Assess organization needs and develop yearly training maps focused on job training, leadership development and yearly compliance
- Certified instructor for most of Franklin Covey content
- Redesigned training methods during the Covid pandemic to include training via Zoom and hybrid training
- Conduct organization-wide training focused on improving identified organization needs
HR Trainer – Lead
AUSTAL
03.2011 - 09.2014
- Conducted New Hire Orientation for full-time employees and contract employees, including designing, developing, and training all new hires for this Company with 4K employees
- Developed leadership training materials and conducted leadership training
- Designed highly engaging training using innovative and Lean Kaizen Events to educate new hires
- Conducted Microsoft training, including Excel, PowerPoint, Word, Project & Access
Six Sigma Black Belt/Process Improvement Facilitator
SKC, INC.
06.2009 - 02.2011
- Developed and delivered Six Sigma Training for Yellow Belts and designed Green Belt training
- Generated over $1.5M in savings by managing seven Task Force teams
- Ensured tools are properly used, projects are completed on time and results are sustained by mentoring all Six Sigma Green and Black Belts
- Proposed and implemented the Kaizen Event program and facilitated monthly Kaizen Events to improve cross functional processes
- Managed the Quick and Easy Kaizen program with 170+ Quick and Easy Kaizens being implemented in first quarter
- Managed eight Task Force Improvement teams utilizing the DMAIC methodology
- The teams included new product development, logistics, manufacturing, and accounting
Technical Trainer, Senior
LOCKHEED MARTIN
12.2007 - 06.2009
- Managed all aspects of the training program for a CDC program called Epi Info
- Designed, developed, and implemented the Epi Info Train the Trainer program
- This program empowers users of Epi Info to share experiences and train others
- Provided on-the-job training to Epi Info users around the world
- Ensured optimal training by working with customers to measure the effectiveness of current training programs and implementing improvements
- Designed and developed e-learning courses, including animation, simulations, and voice
- Designed, developed, and delivered classroom training, including providing student manuals, instructor manuals, and conducting training
- Conducted bi-weekly webinar training sessions for global students
Consultant
ATL CONSULTING GROUP
- Partnered with organizations to determine training needs and delivered classroom and online training covering a range of technical, operational, and management areas in a specified field
- Ensured instructional goals and objectives were met by developing training curricula and recommending or utilizing vendor programs to meet training criteria
- Collaborated with Subject Matter Experts to design and develop e-learning courses using a variety of course development software
- Courses included animation, simulations, and voice
- Measured effectiveness of training and development programs using data to revise or recommend changes
- Evaluated instructor performance and recommended improvements to program and instructor methods
Organization Development, Project Manager
ACUITY BRANDS LIGHTING
- Served as Train the Trainer program manager for the design, development and implementation of this unique program which enabled Acuity Brands to fulfill all classroom training demands without full-time trainers
- The program used 'part-time trainers' to train 'Instructor Led' courses
- Lean Manufacturing/Office Facilitator
- Fostered trust and openness to discuss controversial issues
- Leveraged training skills to motivate, lead, and inspire others to higher performance
- Facilitated diverse Kaizen events
- Six Sigma Black Belt and DMAIC trainer and mentor, including mentoring 15 project managers
- Served as performance consultant for departments with low Great Places to Work scores
- Facilitated focus groups to determine the root cause and then implemented solutions to raise department scores
Instructional Designer (Contract for the State Department)
PAL-TECH, INC.
- Designed curriculum for three training initiatives
- Managed all course content and served as liaison between subject matter experts and the training department
Trainer
EXECUTRAIN
- Provided classroom and onsite client training on Microsoft applications and proprietary software
Computer Trainer and Installer
SHONEY'S INC.
- Installed network Point of Sale (POS) computers in restaurants across the U.S
- Conducted classroom and one-on-one training for restaurant personnel
Education
Bachelor of Science (B.S.) - Political Science
UNIVERSITY of ALABAMA
Tuscaloosa, AL05.2025
Skills
- Instructional Design
- Process Improvement
- Classroom Training
- Performance Consulting
- Project Management
- E-learning Design & Development
- Six Sigma Black Belt
- Team Building & Motivating
- Franklin Covey Certified
- Organization Training Needs Analysis
- Leadership Development
- Change Management
- Excel
- PowerPoint
- MS Word
- Visio
- Access
- WebEx
- Zoom
- MS Teams
Timeline
Human Resources/Organization Development Manager
SKC, INC.
09.2014 - Current
HR Trainer – Lead
AUSTAL
03.2011 - 09.2014
Six Sigma Black Belt/Process Improvement Facilitator
SKC, INC.
06.2009 - 02.2011
Technical Trainer, Senior
LOCKHEED MARTIN
12.2007 - 06.2009
Consultant
ATL CONSULTING GROUP
Organization Development, Project Manager
ACUITY BRANDS LIGHTING
Instructional Designer (Contract for the State Department)
PAL-TECH, INC.
Trainer
EXECUTRAIN
Computer Trainer and Installer
SHONEY'S INC.
Bachelor of Science (B.S.) - Political Science
UNIVERSITY of ALABAMA
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