Fred Aponte
Carolina
Summary
Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.
Overview
16
16
years of professional experience
Work History
Independent Agent
Aflac
07.2024 - Current
- Streamlined administrative tasks for improved efficiency in underwriting processes and policy management.
- Assisted clients in navigating the claims process, ensuring timely resolution and satisfactory outcomes for all parties involved.
- Enhanced client satisfaction by providing personalized insurance solutions tailored to individual needs and preferences.
- Provided exceptional customer service, addressing inquiries and concerns promptly to maintain a positive brand reputation.
- Handled policy renewals.
- Developed targeted marketing initiatives to attract prospective clients within niche markets or industries.
- Maintained bookkeeping, databases and records.
- Interviewed prospective customers and recorded personal and financial data.
- Managed a diverse portfolio of accounts, adapting sales strategies to meet the unique needs of each client segment effectively.
- Secured new clients through effective networking, relationship building, and referral generation.
- Generated quotes and proposals for clients to match individual needs.
- Met with prospective clients to discuss insurance needs and provide solutions.
Retal Sales Consultant
AT&T Wireless
09.2017 - 04.2023
- Fulfilled and exceeded daily and weekly sales quotas
- Skilled at working independently and collaboratively in a team environment.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Demonstrated expert knowledge of products and services to customers
- Effectively overcame objections to close sales
- Maintained strong relationships with existing customers
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Handled cash transactions accurately while adhering to established security procedures and oversaw deposits, maintained inventory.
Sales Representative
Lenscrafters Luxottica
03.2009 - 09.2017
- Fulfilled and exceeded daily and weekly sales quotas
- Demonstrated expert knowledge of products and services to customers
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Effectively overcame objections to close sales
- Maintained strong relationships with existing customers
Education
High School Diploma -
Dra. Conchita Cuevas
Gurabo ,PR05-2009
Skills
- Customer service experience
- Expertise in sales
- Customer support background
- Product knowledge
- Time management
- Multitasking
Accomplishments
- Ranked #1 Yearly Sales Employee and Yearly Top Performer more than once at At&t
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Independent Agent
Aflac
07.2024 - Current
Retal Sales Consultant
AT&T Wireless
09.2017 - 04.2023
Sales Representative
Lenscrafters Luxottica
03.2009 - 09.2017
High School Diploma -
Dra. Conchita Cuevas
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