John Koch

· Assisted with the development of key operational plans and procedures.

· Maintained relationships with key partners.

· Coordinated with other departments to deliver better services.

· Monitored and evaluated performance metrics to ensure operational objectives were met.

· Oversaw and ensured proper training and procedures were being conducted at the unit of 26 personnel.

· Provided professional training to members at unit as well as other military or LE agencies, i.e. 100 Navy Soldiers, Customs and Border Patrol.

· Performed data base entry - for all member roles at unit, i.e. law enforcement, qualifications, performance, hours.

· Identified potential risks associated with operations and implemented mitigation strategies accordingly.

· Provided technical support to staff in resolving operational issues or problems.

· Supervised a team of subordinate personnel involved in various aspects of operations.

· Ensured compliance with applicable laws, regulations and standards related to operations.

· Coordinated with vendors for procurement of materials and supplies needed for daily operations.

· Drafted reports and led presentations to inform upper management of operational inefficiencies and recommended improvements.

· Reviewed financial information such as budgets, along with creating a list of items needed for department based on the units total budget.

· Resolved conflicts between different departments within the organization in an efficient manner.

· Streamlined training and operations through modification of Standard Operating Procedures.

· Performed periodic audits on systems and processes to ensure accuracy of data.

· Communicated with departmental leaders to identify and solve daily operations issues.

· Spearheaded strategic planning operations to coordinator proper allocation of resources in alignment with mission and capabilities.

· Provided workplace setting that was conducive to efficient and productive work.

· Proactively identified and solved complex problems impacting operations management and training objectives.

· Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

· Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various unit and member qualifications and policies.

· Delegated work to staff, setting priorities and goals.

· Prepared work schedules and assigned team members to specific duties.

· Completed thorough opening, closing and shift change functions to maintain operational standards each day.

· Mitigated risks by working closely with members and assessing performance.

Responsible for investigating two incidences at the unit involving driving under the influence. Compiled all pertinent information from all parties, documented my official findings and submitted my report to Coast Guard Attorneys.

· Provided guidance and direction to subordinates regarding job duties and responsibilities.

· Directed and supervised team of 15 employees in daily operations.

· Resolved customer complaints in a timely manner while ensuring customer satisfaction.

· Monitored employee productivity on a regular basis to identify areas of improvement and provided timely constructive feedback and coaching.

· Created work projects for multiple ship wide issues, reviewed quality of work and oversaw tasks to completion.

· Provided ongoing training to address member needs.

· Established and enforced clear goals to keep employees working collaboratively.

· Maintained operating schedules to provide effective coverage for key areas and achieve objectives.

· Performed monthly inventory checks to ensure sufficient stock levels for all products.

· Collaborated with other departments to coordinate workflow processes between teams.

· Evaluated employee performance through periodic reviews and documented results accordingly.

· Ensured compliance with workplace safety regulations by providing training sessions for all members.

· Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.

· Planned and managed resources to consistently meet production, quality and cost goals.

· Identified and corrected performance and personnel issues to reduce impact to operations.

· Conducted performance evaluations on subordinates aligned with Coast Guard policy/procedures, and counseled members on their work ethics.

· In-charge of bridge management as the Deck and Conning Officer of a 210' ship during all missions, i.e. special sea detail, underway, law enforcement, helicopter operations, and search and rescue.

· Performed the duties of Officer-of-the-day during inport time periods, in which I was oversaw 10 - 12 members from my department during working hours as well as 6 - 10 duty status members along with 2-4 break-in during the day. This included qualification oversight, work project tasks and performance, ship operations and status, routine rounds ensuring ship safety and electrical parameters.

· Complied with company policies, objectives and communication goals.

· Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.

· Tracked progress on projects and provided timely feedback to staff members.

· Demonstrated to subordinates how to develop long-term career goals as well as counseled members semiannually to ensure intended goals are being reached or how to improve in certain areas of need.

· Evaluated processes and employee strengths to realign workflows with changing business demands.

· Analyzed financial data related to departmental budgeting activities on a regular basis.

· Maintained positive working relationship with fellow staff and management.

· Evaluated needs of departments and delegated tasks to optimize overall production.

· Set specific goals for projects to measure progress and evaluate end results.

· Utilized document management system to organize ship files, keeping up-to-date and easily accessible data.

· Coordinated employee schedules according to shift changes and availability.

· Conducted safety drills to prepare crew members for ship emergencies.

· Operated winches, cranes and other machinery during cargo transfers or deployment of the ship's small boats.

· Inspected rigging systems periodically for signs of wear or damage.

· Participated in firefighting drills to maintain readiness in case of an emergency situation.

· Conducted lectures, demonstrations and group activities in order to enhance learning experience.

· Adapted teaching methods based on the physical, emotional and intellectual capabilities of students.

· Employed variety of teaching styles to respond to needs of diverse learners.

· Attended meetings, training and activities, C-schools to enhance skills and credentials.

· Assisted in the creation of a new navigation system training program, which included job aids, job analysis, instructor and student guides, and tests.

· Instructed hundreds of students from all over the United States for two different ship navigation systems.

· Evaluated performance of students and made provisions to meet learning needs.

· Encouraged students' critical thinking skills by facilitating classroom discussions.

· Implemented instructional materials and curriculum to meet specific program needs.

· Maintained accurate records of attendance, grades and assessments for all students in the course.

· Prepared instruction through lesson plans to address student's assessed needs, goals and objectives.

· Adapted instructional materials to meet the needs of diverse learners.

· Collaborated with other instructors on curriculum development projects and interdisciplinary initiatives.

· Developed guides and course materials to reinforce lecture information and help students learn.

· Created a positive learning environment by establishing open communication with students and colleagues.

· Observed and evaluated student performance and development and provided appropriate feedback on work.

· Established objectives for lessons, modules and projects.

· Utilized multimedia technologies such as audio-visual equipment, computers or video projectors when teaching classes.

· Monitored student behavior in order to maintain an effective teaching environment.

· Incorporated current events into lessons in order to engage student interest in real world applications.

· Assessed student progress through tests and quizzes in order to evaluate understanding of course material.

· Recorded daily attendance to maintain accurate and complete records.

· Evaluated effectiveness of instructional materials including textbooks, software programs or handouts.

· Used electronic equipment and materials to develop and orientate technical skills.

· Utilized syllabi to inform students of course requirements, evaluation procedures, and attendance requirements.

· Participated in continuous learning on diversity, inclusion and racial equity to reduce learning barriers.

· Kept classroom neat and orderly to reduce safety impediments.

· Maintained evening or weekend hours to provide students with additional support.

· Upheld cleaning protocols to maintain safe environment.

· Provided orientation of buildings and class schedules to enhance self-advocacy skills in students.

· Planned laboratory experiments that would reinforce concepts taught during lectures or seminars.

· Created lesson plans and chose supporting materials to promote positive learning experiences.

· Prepared and graded subject tests for students.

· Met with administrators and department team members to work on curriculum planning and assessment methods.

· Tutored students requiring extra help and gave additional practice work to help improve concept understanding.

· Led students through safety procedures for active shooter and fire drills.

· Conquered challenges of working with highly diverse student population to attain exceptional student achievement.

· Monitored surveillance systems including security cameras, alarm systems and radio communications.

· Conducted vessel safety inspections for unsafe hazards, equipment violations and proper boat outfit lists.

· Operated radar equipment to detect other vessels in low visibility situations or unauthorized locations.

· Patrolled security zones and assigned areas on foot or in a vehicle observing unsafe or unlawful conditions, or searching for missing persons or persons in need of assistance.

· Assisted in protecting vessels carrying hazardous material coming in and out of the main channel entrance.

· Performed high speed maneuvers and tactical engagements during security zone escorts while maintaining overall safety of my team and the asset during stressful situations.

· As the morale officer of the unit, I was in charge of funds to organize special events such as station cookouts, holiday parties or fun days at theme parks as well purchased workout gear and table top games/basketball hoop/ and canoes for entertainment and exercise purposes.

· Utilized various entities such as ICE and Police departments to obtain wants and warrants information, illegal immigration or other pertinent data.

· Responded to emergency calls from citizens requiring assistance services.

· Advised suspects of their rights prior to questioning or interrogation.

· Enforced legal regulations and ordinances within assigned jurisdiction.

· Searched for missing persons utilizing appropriate resources.

· Investigated complaints from citizens involving potential violations of laws or ordinances.

· Conducted investigations, interviews, and interrogations to gather evidence and information related to law enforcement activities.

· Coordinated with other law enforcement agencies regarding joint investigations or operations.

· Handled emergency phone calls calmly and obtained pertinent information with composed approach.

· Used radio, telephone and computer system to update first responders with new information.

· Mentored junior team members and managed employee relationships.

· Qualified as a first aid responder.

· Replaced defective components or parts as needed.

· Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.

· Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.

· Maintained records of repairs, calibrations, and tests performed on equipment.

· Managed quality control and maintained high level of customer satisfaction.

· Followed safety practices to safeguard against injury and damage to property.

· Troubleshot systems and equipment and ran tests to make effective recommendations.

· Participated in training to maintain technical expertise and proficiency on applicable equipment.

· Conducted preventive maintenance procedures according to established schedules.

· Operated various diagnostic tools to determine repair plans.

· Analyzed data collected during testing to determine root cause of failure.

· Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.

· Updated logs and job reports for completed and pending service at shift end.

· Installed new components or replaced defective parts to restore functionality.

· Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.

· Greased mechanical parts with lubrication to achieve smooth and regular functionality.

· Inspected rigging systems periodically for signs of wear or damage.

· In charge of over 1200 private aids to navigation, along with coordinating and working with harbormasters on proper protocols, maintenance and responsibilities.

· Assisted with navigation by taking soundings, keeping lookout for buoys or landmarks.

· Reported any suspicious activity or potential hazards in a timely manner.

· Managed onboard stores inventory levels ensuring sufficient stocks are available at all times.

· Performed regular maintenance of the vessel's exterior, decks and superstructure.

· Monitored navigational instruments while on watch duty.

· Checked lifeboats regularly to make sure they were secure and functional.

· Adhered strictly to safety protocols while working aloft or handling hazardous materials.

· Assisted with cargo operations, such as loading and unloading containers, pallets and other items.

· Communicated regularly with the bridge team to ensure smooth sailing operations.

· Carried out daily inspections of deck areas for cleanliness, security and general condition.

· Assisted passengers with embarkation and disembarkation activities as required.

· Ensured that all safety equipment was properly maintained and stored according to regulations.

· Inspected rigging systems periodically for signs of wear or damage.

· Maintained and inspected deck equipment, including mooring lines and anchor chains.

· Provided assistance to the engine department when needed for repairs or maintenance tasks.

· Observed weather conditions to ensure safe passage through waters.

· Participated in firefighting drills to maintain readiness in case of an emergency situation.

· Responded quickly to instructions from the captain regarding vessel maneuvers.

· Stowed cargo safely in accordance with company policies and procedures.

· Swept, mopped and washed down decks to remove dirt and debris.

· Lubricated machinery, equipment or engine parts.

· Wrote daily vessel reports and updated logs, detailing issues and remediation efforts.

· Chipped and cleaned rust spots on decks, superstructures or sides of ships.

· Stood watch in ships' bows or bridge wings to look for obstructions or locate navigational aids.

· Cleaned, maintained, and mended ship decks and assessed areas requiring major damage repair.

· Maintained government-issued certifications.

· Read pressure and temperature gauges or displays and recorded data in engineering logs.

· Suggested equipment to use for tasks based upon mission requirements.

· Trained new members on seamanship skills, bridge management operations and getting fully qualified.

· Responsible for handling lines to lower small boat into the water.