Sugeyli Perez
Lancaster,CA
Summary
Performance-oriented and skilled Clerical professional methodical about managing administrative, promotional and customer service functions to support team and improve group productivity. Prioritize and multitask to handle every need with well-qualified assistance. Diligently pursue every chance to capture new business by monitoring properties, organizing lead data and maintaining efficient schedules.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Restaurant Supervisor
M&G Burgers
01.2018 - Current
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Assisted in recruitment processes, selecting well-qualified candidates that contributed positively to the team dynamic.
- Improved customer satisfaction by ensuring consistent quality of food and service.
Real Estate Administrative Assistant
A.V. Real Estate Group
12.2015 - Current
- Help verify occupancy and take photos of properties currently and default and /or Foreclosure
- Maintained an accessible and comprehensive database of property listings, client contacts, and transaction records for easy retrieval and reference by team members.
- Managed a high volume of incoming calls, emails, and walk-in inquiries with professionalism and prompt attention, ensuring no opportunities were missed.
- Facilitated seamless transitions for new hires into the office environment with comprehensive training programs on company policies, software tools, and core responsibilities within their roles.
- Strengthened client relationships through regular follow-ups, personalized outreach efforts, and attentive support throughout the transaction process.
- Maintained a professional image for the company with organized office spaces, clean presentation materials, and polished communications.
Child Development Associate
Claudia Herrera
01.2012 - 10.2017
- Prepared children for success in classroom settings through encouragement and exploration of learning activities.
- Constructed age-appropriate goals and outcomes to assist children with special needs and developmental delays.
- Communicated respectfully and thoughtfully with parents and guardians by remaining sensitive to different families' cultures, values and needs.
- Conducted child health, sensory and behavioral screenings and prepared observation results.
Education
Early Childhood Education
Antelope Valley College
Lancaster, CA03.2015
Skills
- Customer Service
- Scheduling Coordination
- Real Estate Transactions
- Maintaining confidentiality
- Listing Coordination
- Appointment Scheduling
- File Management
- Teamwork and Collaboration
- Patience and Tolerance
- Motivation and Encouragement
- Documentation and Record Keeping
- Health and safety
Certification
Driver's License
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Supervisor
M&G Burgers
01.2018 - Current
Real Estate Administrative Assistant
A.V. Real Estate Group
12.2015 - Current
Child Development Associate
Claudia Herrera
01.2012 - 10.2017
Early Childhood Education
Antelope Valley College
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