Roxana Guerrero
Orlando,Fl
Summary
Hardworking motivated and focused in learn, grow, great work ethic, skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Open to share ideas. Adapts quickly to new needs and policies.
Overview
7
7
years of professional experience
Work History
Fulfillment Center Associate
Target
Orlando, Florida
11.2020 - Current
- Accepted, processed and filled orders quickly and accurately.
- Selected products and items from shelves and pallets for customers orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Received incoming product deliveries and relocated to storage shelves.
- Packaged items with appropriate materials to prevent damage during shipping.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Operated hand-held scanners to track merchandise throughout fulfillment process.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Event Assistant
Events Agency Los Andes
San Cristobal, Venezuela
06.2015 - 05.2019
- Establishing and maintaining relationships with vendors and venues.
- Planning event details and aspects, including seating, dining and guests.
- Creating reliable financial reports and collecting payments on time.
- Managing events and addressing potential problems that may arise.
- Planning for potential scenarios that could impact the integrity of the event.
- Maintaining a working knowledge of the complex needs of a wide variety of events.
- Developed integrated event strategies and conducted on-site events management and follow-up after events
Retail Store Associate
Tecni Science Library
San Cristobal, Venezuela
10.2018 - 06.2019
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Provided professional telephone customer service pertaining to orders, promotions, store operations and products.
- Engaged in on-going development of personal selling skills and product knowledge.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Processed and organized incoming shipments.
- Maintained attractive, well-organized displays with regular resets.
Host
1000 Miglia Restaurant
San Cristobal, Venezuela
08.2017 - 05.2018
- Provided superior customer service by promptly greeting and welcoming guests.
- Utilized software electronic reservation system to record and monitor guest reservations.
- Supported server efficiency, introducing guests to server and taking drink orders when needed.
- Answered telephones, addressed caller inquiries, and delivered messages.
- Monitored dining rooms for seating availability, service, safety, and well-being of guests.
- Took reservations by phone and in person, providing helpful, accurate responses to inquiries.
- Assisted managers with quickly resolving service- and food-related issues.
Education
Certification - Digital Marketing
Ecornell
Ithaca, NY01.2022
Bachelor of Science - Environmental Engineering
Universidad Nacional Experimental Del Tachira
VenezuelaSkills
- Product Packaging
- Strong Attention to Detail
- Stocking and Replenishing
- Customer Service
- Product Tagging and Categorization
- Reliable and Responsible
- Cash Register Operations
- Order Fulfillment
- Organization and Categorization
- Quick Learner
- Shipping Procedures
- Organizational Skills
Languages
Spanish
Native or Bilingual
Timeline
Fulfillment Center Associate
Target
11.2020 - Current
Retail Store Associate
Tecni Science Library
10.2018 - 06.2019
Host
1000 Miglia Restaurant
08.2017 - 05.2018
Event Assistant
Events Agency Los Andes
06.2015 - 05.2019
Certification - Digital Marketing
Ecornell
Bachelor of Science - Environmental Engineering
Universidad Nacional Experimental Del Tachira