Delphina CLARK
Lancaster,CA
Summary
Collaborative manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent client relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Active TS/SCI eligible, M.S. from Drexel University, PMP and Sec+ certified.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Branch Chief
Spiral Technology
Edwards Air Force Base, CA
07.2020 - Current
- Coordinated and supported asset management functions.
- Led team of employees and monitored progress towards achieving project goals and objectives.
- Established team priorities, maintained schedules and monitored performance.
- Successfully interfaces with customers, government personnel and contractor at all levels.
- Decreased new employee technical training time by 300%. This increased amount of potential BAF tests that branch can support by 25%.
- Focuses on coaching and developing next generation of leaders within organization.
- Directed training and development of employees to boost morale and performance, which enhanced business results.
Operations Analyst
Spiral Technology
Edwards Air Force Base, CA
01.2020 - 07.2020
- Developed and updated tracking spreadsheets using Excel.
- Designed plans to improve operations and suggested changes to systems for overall organization.
- Developed approx. 10 technical documents related to programs and operations.
- Identified and analyzed project risks and developed mitigation strategies for 10 million+ dollars worth of equipment.
- Developed program plans, goals, objectives, and milestones for evaluating and measuring effectiveness of operations.
- Evaluated performance and policies against metrics.
- Assessed and modified operational procedures and tools to achieve optimum quality control.
Software Manager
SMS Data Products
AFRL/Edwards Air Force Base, CA
10.2018 - 01.2020
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Led and developed team of 4-6 personnel.
- Monitored status of deliverables; generated monthly report.
- Worked with various business functions to build, execute and manage software compliance.
- Oversaw development and maintenance of tracking systems for all software licenses.
- Maintained accurate inventory and accounting of all assets.
- Served as customer point of contact for software and SharePoint related issues.
- As SharePoint Site Collection Administrator, led successful migration of SharePoint 2013 to SharePoint Online for all site collections on AFRL.
Systems Analyst
Spiral Technology
Edwards Air Force Base, CA
04.2016 - 10.2018
- Analyzed various radar functions and programmed these functions into CEESIM (Combat Electromagnetic Environment Simulator).
- Initiated, planned, executed, monitored/controlled and closed classified project.
- Assisted in project management processes of five additional tests that cost 3 million+ dollars each.
- Supported test operations by ensuring signals emitted properly at correct times and locations.
- Interfaced with customers to ensure test is configured to appropriate specifications.
- Developed initial training program for new CEESIM Software Programmers, cutting down training time by 50%.
Lead Librarian
Clear Creek County Library District
Idaho Springs, CO
12.2015 - 04.2016
- In addition to Library Assistant duties, created schedules, generated weekly circulation/attendance reports, monitored program statuses.
- Trained staff and patrons on use of library technology.
- Assisted approximately 25 patrons daily in locating and using library resources.
Library Assistant
Clear Creek County
Idaho Springs, CO
04.2014 - 12.2015
- Promoted to Lead Librarian.
- Executed ongoing projects (inventory, overdue items, weeding, displays, etc.) for approximately 2,000 books.
- Collaborated with Program Coordinator to make sure programs have necessary staffing and materials.
- Processed vouchers/invoices.
- Fielded questions from patrons and helped to find desired materials.
Subject Matter Expert/Instructor
Atterasys, LLC/GXM Consulting, LLC
Kandahar
11.2010 - 09.2013
- TransApps (TA) was DARPA (Defense Advanced Research Projects Agency) project involving Android devices loaded with custom applications designed to assist combat soldiers in theater.
- Provided training to approx. 900 personnel.
- Designed and created tailored curriculum and training objectives based on unit's mission.
- Assisted in creation and maintenance of training and reference materials.
- Briefed presentations to command staff on system capabilities.
TIGR Subject Matter Expert/Instructor
Ascend Intelligence/CTCA
Baghdad
02.2009 - 11.2010
- Served as sole TIGR SME for entire Greater Baghdad area with responsibility for training four brigades, all division/corps assets, and enabler units (~15-25k troops).
Intelligence Analyst
United States Army
02.2000 - 02.2004
- Collected, analyzed, and disseminated intelligence information.
- Deployed to Iraq in support of OIF.
Education
M.S. - Library and Information Science, Digital Libraries
Drexel University
Philadelphia, PA06.2015
B.A. - Political Science, Middle Eastern Studies
University of California, Berkeley
Berkeley, CASkills
- Project Management
- Service-oriented Leadership
- Business Management Principles
- Problem Anticipation and Resolution
- Managing Operations and Efficiency
- Process Optimization/Documentation
- Inventory Control
- Employee Coaching and Motivation
- Staff Recruitment and Hiring
- Proactive and Focused
Certification
- PMP - Project Management Professional
- CompTIA Security+
Timeline
Branch Chief
Spiral Technology
07.2020 - Current
Operations Analyst
Spiral Technology
01.2020 - 07.2020
Software Manager
SMS Data Products
10.2018 - 01.2020
Systems Analyst
Spiral Technology
04.2016 - 10.2018
Lead Librarian
Clear Creek County Library District
12.2015 - 04.2016
Library Assistant
Clear Creek County
04.2014 - 12.2015
Subject Matter Expert/Instructor
Atterasys, LLC/GXM Consulting, LLC
11.2010 - 09.2013
TIGR Subject Matter Expert/Instructor
Ascend Intelligence/CTCA
02.2009 - 11.2010
Intelligence Analyst
United States Army
02.2000 - 02.2004
M.S. - Library and Information Science, Digital Libraries
Drexel University
B.A. - Political Science, Middle Eastern Studies
University of California, Berkeley
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