Rochelle Harrison
Dallas,Texas
Summary
I am an enthusiastic Administrative Assistant with experience managing data and controlling recordkeeping. Expert at optimizing processes to improve efficiency and reduce unfulfilled office needs. Skilled at researching and resolving discrepancies. I collect records and maintain the customs database in the transportation Department. I am proficient in Excel, SAP, Daltile Supplier Portal, and Eports. I have a background in coaching individuals and couples as well mentoring teens through difficult situations in life. I have experience as a case manager in child welfare. I maintained the safety of children as well as maintained the family unit whenever possible.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Daltile
Dallas, Texas
05.2023 - Current
- Executed record filing system to improve document organization and management.
- Interacted with vendors and suppliers to obtain shipping documents
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding to emails.
Cashier
Legends
Arlington, TX
03.2023 - Current
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items.
- Checked personal identifications during sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
CERTIFIED LIFE/RELATIONSHIP COACH
R&D Signings LLC
Las Vegas, NV
07.2021 - Current
- NOTARY, MARRIAGE OFFICIANT / OCTOBER
Investigator
CPS, Clark County, Family Services
Las Vegas, NV
09.2017 - 02.2021
- Met with clients to determine necessary services and make treatment recommendations
- Entered client data in centralized database and maintained up-to-date case records for all clients
- Coordinated all activities involving birth parents in conjunction with in-home support counselors
- Referred family members to outside support options to assist with coping during times of increased stress
- Managed parent support groups addressing topics such as positive discipline and parenting styles
- Worked with community resources to engage youth in pro-social activities and help families access services
- Explained available housing, domestic violence, employment, education, and substance abuse treatment resources to clients
- Interviewed clients to assess situations, capabilities, and problems
- Identified appropriate community resources and provided referrals for services
- Coordinated between various entities to manage cases
- Built trust and rapport with victims of violent crimes by being empathetic while remaining calm and compassionate in variety of situations.
Surgical Technician/Surgery Scheduler
Shepherd Eye Center
Las Vegas, NV
04.1998 - 09.2017
- Used diagnostic equipment and monitored patients during procedures using specialized machines
- Cleaned and sterilized operating rooms
- Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields
- Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards
- Handed instruments and supplies to surgeons during procedures
- Collected and prepared tissue specimens for laboratory analysis
- Counted and recorded sponges, instruments, and needles at beginning and end of surgical procedures
- Facilitated invasive, non-invasive, and minimally invasive procedures by creating safe and functional operating room environments
- Analyzed patient chart data and identification to verify accurate information
- Created and maintained sterile operating fields to minimizei nfection risks
- Organized instruments and supplies to optimize surgical team efficiency
- Controlled bleeding during surgical procedures by clamping and ligating blood vessels
- Provided surgical support to help Ophthalmology surgeon execute safe operations and procedures resulting in positive patient outcomes
- Performed pre-operative and post-operative examinations to check patients' vitals and health status.
Education
Tony Gaskins CoachingAcademy -
State of Nevada Notary training -
10-2021
Thriving -
RelationshipCoaching CertificationAcademy
Online04-2022
Bachelor of Science - Human Services
University of Phoenix, Las Vegas, NV
Las Vegas, NV06-2016
High School Diploma -
Southern Nevada Vocational Technical Center
Las Vegas, NVSkills
- Training and Development
- Evaluation and assessment
- Record keeping
- Conducting interviews
- Culturally sensitive
- Client advocacy
- Marriage Officiant
- Case history compilation
- Relationship development
- Community referrals
- Planning and coordination
- Communications
- Excel Spreadsheets
- Records Management Systems
- Customer Service
- Advanced MS Office Suite Knowledge
- Program File Distribution
- Data Entry Documentation
- Back Office Operations
- PC Proficiency
- Schedule Management
- Records Preparation
- Database Organization
- Insurance Eligibility Verifications
- Performance Improvement
- Self Starter
- Database Administration
- Data Collection
- Data Management
- Correspondence Writing
- Time Management
Timeline
Administrative Assistant
Daltile
05.2023 - Current
Cashier
Legends
03.2023 - Current
CERTIFIED LIFE/RELATIONSHIP COACH
R&D Signings LLC
07.2021 - Current
Investigator
CPS, Clark County, Family Services
09.2017 - 02.2021
Surgical Technician/Surgery Scheduler
Shepherd Eye Center
04.1998 - 09.2017
Tony Gaskins CoachingAcademy -
State of Nevada Notary training -
Thriving -
RelationshipCoaching CertificationAcademy
Bachelor of Science - Human Services
University of Phoenix, Las Vegas, NV
High School Diploma -
Southern Nevada Vocational Technical Center