AUSTIN BROWN

Sinclair Gas Station

09.2023 - 11.2023

Maintained clean and orderly work station.
Cleaned up gas and other spills in accordance with spill procedures.
Processed fuel and merchandise transactions by operating POS system with accuracy.
Built trustful relationships with customers to encourage return visits.
Inspected fuel pumps and fuel tanks for proper operations and safety.
Pumped gas for guests and took payments.
Maintained inventory of all saleable items.
Facilitated sales of services and goods.
Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Monitored fuel levels in tanks, taking note of tanks due for refills.
Created attractive merchandise diplays to entice customers to make purchases.
Followed safety protocols while working, avoiding accidents and injuries.
Removed safety hazards, soiled items, and trash from customer areas.
Determined customer needs by asking relevant questions and listening actively to responses.
Responded to all customer inquiries thoroughly and professionally.
Responded to customer requests efficiently and with knowledgeable assistance.