Lisa Hirsch
Hillsborough,NJ
Summary
Accomplished Human Resources professional with over 20 years of progressive Total Rewards / HR Operations strategy and design experience in the retail and business services industries. Results oriented manager with a diverse background in all aspects of Benefits and Compensation project management as well as HRIS implementation and upgrade. Demonstrated ability to work and collaborate in a fast-paced environment with all levels of management. Excellent analytical, problem-solving and presentation skills. Proven competencies in leadership and organizational change.
Overview
15
15
years of professional experience
Work History
Vice President, Total Rewards
The Children's Place
01.2023 - Current
- Leads the strategic review, design, implementation, and communication of compensation and benefits philosophy and programs
- Provides specific recommendations and plans that will enhance the company's ability to attract, motivate, and retain talent at all levels and drive its strategic and operational objectives
- Partners closely with senior management, the Compensation Committee of the Board, and appropriate consultants to ensure that the company has a competitive and progressive, comprehensive, and cost-effective approach to compensation and benefits offerings
- Provides ongoing guidance to senior management and the Board on existing and emerging compensation and benefits trends and competitive intelligence, including current and upcoming regulations and legislation
- Developed and implemented new strategies and Human Resources policies to drive employee behaviors that achieve long-term business objectives
- Serves as the primary interface with Finance and Legal teams to ensure that all processes and communications related to compensation are synchronized, reviewed regularly and updated as needed
- Develops communication plans, materials and presentations related to new and existing employee plans and processes to ensure effectiveness, understanding and appreciation, as well as communicating the correlation of the plans and the company's strategy and profits
- Ensures that TCP has the necessary HR technology infrastructure to remain on the cutting-edge of analytics, related cost containment, and compliance with policies, processes, and emerging legislation and regulations
- Routinely assess the internal equity and external competitiveness of the company's compensation at all levels
- Conducts ad-hoc studies, analyses and evaluations to meet specific business needs.
- Manages financial planning and budgeting processes, ensuring data driven decisions, fiscal responsibility, and maximizing return on people-related investments
Senior Director, Total Rewards and HR Operations
Brother International Corporation
01.2020 - 01.2023
- Continued to perform activities as detailed in Director role
- Defined the overall HR Operations strategy and operating model to connect talent acquisition, onboarding, offboarding, compliance, benefits, compensation planning, workforce planning and learning management with a focus on employee centricity and excellence
- Designed and managed the implementation of technology-enabled processes that drive efficiency for the HR team and employees by partnering with cross-functional partners across HR Centers of Excellence, Payroll, Finance and Legal to define objectives and metrics that ensure success
- Optimized global workforce analytics and reporting to better leverage data and the value of what we can learn from it; helping to consistently drive critical insights and decisions for our executive teams to use in the development of short-term and long range goals, strategic planning, and growth objectives
- Managed global engagement surveys, results, reporting and strategy to deliver actionable data.
Director, Total Rewards
Brother International Corporation
01.2018 - 01.2020
- Provided strategic and operational leadership in the design, development, implementation, administration, and communication of Total Rewards programs including health, welfare, wellness, retirement, base pay, incentives, recognition and other rewards
- Partnered with executive leadership to leverage compensation and benefits programs to meet organizational objectives
- Developed Total Rewards philosophy and supporting policies accordingly
- Oversaw development and configuration of HRIS systems to enhance compensation and benefits reporting/analytics capabilities and performance management programs
- Managed benefits vendor relationships, benefits contracts, and bid negotiation
- Ensured ongoing oversight and evaluation of Performance Management processes and practices that effectively evaluate and reward desired behaviors in conjunction with organizational strategy.
Senior Director, Health and Welfare Plans
PVH Corp.
01.2016 - 01.2018
- Prepared annual budgetary analysis of Health and Welfare plan expenses for senior management review
- Analyzed administrative costs, plan utilization and (self-funded plan) claims in conjunction with industry trend to recommend associate contribution updates and projected annual expenditure
- Directed implementation of new benefit plans: prepared RFPs, compared proposals and made assessments, checked references, proposed new plan/vendor, design and document new plan provisions and procedures, educated HR staff, communicated new plan(s)
- Stayed abreast of changing legislation including Health Care Reform, ERISA, and HIPPA, that impacted plan designs and processes
- Developed and implemented appropriate audits, procedures, tools and communications to ensure compliance
- Leveraged newly implemented technology to move associate communications and ERISA required documentation online
- Created a “Benefits Portal” with single sign on capability that enabled associates to view only plans that they were eligible for, differentiating between union and non-union manufacturing employees, retail and corporate employees.
Director, Health and Welfare Plans
PVH Corp.
01.2013 - 01.2016
- Lead staff of four to oversee administration of Company Health and Welfare benefit programs (in the US and Canada) in support of Company goals, legal compliance, and the well-being of over 10,000 benefit eligible associates and COBRA participants
- Managed annual Health and Welfare benefit vender contract renewals and negotiations
- (PVH does not utilize brokers as part of this process)
- Assessed cost impact of plan design changes coupled with impact to employees and industry competitiveness
- Provided oversight of initiatives related to Affordable Care Act compliance including plan design assessment for essential value and affordability, federal reporting and associated employee communication
- Researched and implemented High Deductible Plan and related decision support tools
- Served as member of integration committee associated with a company acquisition
- Partnered with IT and other critical resources to ensure appropriate employee and plan mapping and system integration
- Evaluated plans to corroborate aligned design and eligibility.
Manager, Health and Welfare Plans
PVH Corp.
01.2011 - 01.2013
- Supervised coached, and developed team of Benefits Administrators / Assistants to provide best practice guidance, project management, and quality assessment in the context of an intricately detailed benefit structure
- Analyzed and evaluated existing benefit plan provisions and procedures to ensure compliance with all Health & Welfare federal laws, state laws, regulations and court rulings
- Reviewed, proposed and implemented procedural changes to improve competitiveness and cost effectiveness of benefit offerings
- Reviewed and updated Summary Plan Descriptions (SPDs) with any plan design changes and legal compliance updates as necessary
- Managed annual open enrollment activities for active associates, unions, and COBRA participants; created communication materials and make the necessary updates to the HRIS system
- Audited eligibility and deduction files to ensure accuracy
- Coordinated the annual Benefit Statement project relative to the Health & Welfare plans; generated various reports, reviewed and tested the reasonableness of data
- Provided leadership with relation to a cutting-edge wellness initiative including: monitoring plan administration, overseeing communications, and reporting trends and financial accountability to management.
Senior Analyst, Benefits and Compensation
PVH Corp.
01.2011 - 01.2011
- Managed bonus plan for nearly 1,200 eligible corporate associates including assignment of bonus-based variables, calculation of quarterly forecasts based on financial results, and payout of approximately $25M at fiscal year-end
- Utilized survey data to determine market placement with relation to base pay, variable pay (bonus programs) and Long-Term Incentives
- Analyzed competitive salary data to support pay decisions and recommendations
- Developed international compensation and benefit programs in countries such as: Hong Kong, Bangladesh, Indonesia, and Italy, to provide equitable structures that are market competitive
- Enhanced and administered executive RSU / stock and other related LTI programs
- Prepared financial analysis for compensation plan design changes and new plan proposals, including an improved job grade structure
- Consulted with HR Business Partners to execute compensation best practices globally
- Analyzed self-funded health plan claim and administrative cost data to recognize and understand trends
- Ensured FLSA compliance by regular audit and analysis of domestic job functions
- Partnered with HR Business Partners where reclassifications were required.
Compensation Analyst
Tommy Hilfiger USA, Inc.
01.2009 - 01.2011
- Developed and managed all base and variable pay strategies, policies and programs including job evaluation, market pricing, and salary structure, to ensure internal and external equity in conjunction with the compensation philosophy
- Established, maintained, and analyzed staffing metrics for use in reducing turnover expenses
- Managed all aspects of incentive and equity related LTI programs
- Coordinated and administered annual Performance Management Process using an online talent management platform
- Supported annual merit increase process by configuring merit matrix recommendations and presenting cost analysis to executive management
- Disseminated merit increase guidelines and worked with managers to derive efficient and budget compliant increases
- Ensure timely delivery of approved increases to the payroll department for processing
- Developed bonus program to include individual components that took into account individual performance measures in addition to divisional fiscal results
- Prepared and communicated bonus payout calculations to management for budget.
Education
Bachelor of Science - Family Studies
University of Maryland, College Park
05.2019
Skills
- Advanced proficiency in all Microsoft Office Applications including Word, Excel, PowerPoint
- Knowledge of ADP Payroll
- Proficient in HRIS data and reporting systems including ADP HR Perspective, ADP Enterprise, ADP Toolbox, ADP HR Profile, ADP Reportsmith, Lawson and Workday
- Experience utilizing online benchmarking resources and talent management / compensation planning tools including Talentmanager, Authoria, Success Factors and Pay Factors
- Experience in mergers and acquisitions
- Experience managing rewards programs in union environments
- Proven expertise in change management and effective communication through diverse populations
- Leadership competencies including effectively building trust within teams, developing talent, and navigating complexity
Noteworthy Accomplishments
- Served as Horizon BCBS Advisory Board Member
- Lead Organizational Change Management, Communications and Training in Global SAP Enterprise Resource Planning (ERP) implementation intended to upgrade technology to enable data driven decisions and create global business process alignment.
- Founding member of Company Diversity and Inclusion Steering Committee responsible for partnering with Board of Directors to establish measurable goals that improve the candidate, employee, and business partner experience.
- Developed and executed organizational Career Architecture framework in conjunction with the redesign of company base pay and variable pay programs (including sales incentive plans). Clearly defined job levels and tracks positioned organization to more effectively pay for performance and develop talent in alignment with succession related requirements.
- Functional Lead in data conversion and implementation of Global Human Capital Management System (Workday). Designed benefit related business processes globally based on local practice.
- Managed Benefit and Compensation plan analysis and alignment during multiple company acquisitions. Lead fact finding initiatives to make recommendations to senior leadership regarding all aspects of related integration to minimize disruption to employees while maximizing synergies.
Timeline
Vice President, Total Rewards
The Children's Place
01.2023 - Current
Senior Director, Total Rewards and HR Operations
Brother International Corporation
01.2020 - 01.2023
Director, Total Rewards
Brother International Corporation
01.2018 - 01.2020
Senior Director, Health and Welfare Plans
PVH Corp.
01.2016 - 01.2018
Director, Health and Welfare Plans
PVH Corp.
01.2013 - 01.2016
Manager, Health and Welfare Plans
PVH Corp.
01.2011 - 01.2013
Senior Analyst, Benefits and Compensation
PVH Corp.
01.2011 - 01.2011
Compensation Analyst
Tommy Hilfiger USA, Inc.
01.2009 - 01.2011
Bachelor of Science - Family Studies
University of Maryland, College Park