Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Johan Sotelo

Orem,UT

Summary

Dynamic leader with a proven track record at The Habit Burger Grill, adept in budgeting and cost control, and excelling in team leadership. Spearheaded operational strategies, driving significant business growth. Skilled in fostering customer and employee loyalty, with a talent for mentoring and developing top talent. Demonstrates exceptional interpersonal skills and a commitment to operational excellence.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level general manager position. Ready to help team achieve company goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

6
6
years of professional experience

Work History

General Manager

The Habit Burger Grill
02.2018 - 11.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

Associate of Arts - Bartender

Aprende INSTITUTE
Orlando, FL
03-2023

High School Diploma -

Instituto Tegnologico Incade
Bogota, Co
12-2014

Skills

  • Advertising and marketing
  • Branding
  • Sales
  • Budget forecasts
  • Budgeting and cost control
  • Team leadership
  • Customer retention
  • Time and resource optimization
  • Supervision and training
  • Customer relationship management
  • Effective leader
  • Efficient multi-tasker
  • Interpersonal skills
  • Staff training/development
  • Training and development
  • Cross-cultural communications
  • Leadership
  • Top talent recruiting, hiring, and retention
  • Dealership management
  • Administrative skills
  • Salary structure/compensation analysis
  • Staff training

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

General Manager

The Habit Burger Grill
02.2018 - 11.2023

Associate of Arts - Bartender

Aprende INSTITUTE

High School Diploma -

Instituto Tegnologico Incade
Johan Sotelo