Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Patricia Crew

Lawrenceburg,KY

Summary

I am a multi-skilled Automotive Quality Supervisor and Liaison with 8 years of experience in high end automotive seating for some of the largest automotive companies in America. I adapt quickly to new environments, and strive for accuracy in sorting processes and the collection and reporting of data to ensure the customer's satisfaction.


I have 2 years of experience entering data for thousands of locations using Sorting Data, checking reports for accuracy before and after entering data to ensure accuracy. Organizing physical copies of reports after scanning them in and uploading them to the data base is an essential skill in this position in which I am proficient.

Overview

11
11
years of professional experience

Work History

Quality Liaison

Protech Quality
Shepardsville
10.2021 - Current
  • Communicated with production team members and the customers about quality issues.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to the customer and other departments, collaborating to identify issue roots and rectify problems.
  • Reported daily to the customer any issues found, along with data results from current inspection activities.
  • Wrote work instructions using Excel for sorting activities, and trained inspection team on sort criteria.

Data Entry Specialist

Protech Quality
Shepardsville, KY
04.2020 - Current
  • Compiled data and reviewed information for accuracy prior to input.
  • Completed data entry tasks with accuracy and efficiency.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Managed workflow scheduling, data entry and accuracy verification for large data projects.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Organized, sorted and checked input data against original documents.
  • Reviewed completed work for compliance with regulations.
  • Verified accuracy of data before transcribing.
  • Located and corrected data entry errors and reported to management.
  • Sorted documents and maintained organized filing process.
  • Executed data verification to detect errors.

Quality Assurance Supervisor

Protech Quality
Shepardsville, KY
05.2014 - Current
  • Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
  • Monitored testing processes, test development and user acceptance testing.
  • Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
  • Collaborated with development team and reviewed technical specifications to create testing programs.
  • Used Excel and Sorting Data to maintain database of test reports and calibration records.
  • Provided regular updates to customers on quality metrics by communicating consistency problems or production deficiencies.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Fixed identified issues to increase productivity and boost workflows.

Education

State Registered Nurse Aid -

Somerset Community College
Somerset, KY

Bachelor of Science - Industrial And Organizational Psychology

Eastern Kentucky University
Richmond, KY
06.2016

Associate of Science - Biology

Bluegrass Community And Technical College
Lexington, KY
05.2014

Skills

  • Corrective Action Recommendations
  • Production Line Management
  • Dimensional Measurement
  • Inspection and Testing Reports
  • Equipment Function Testing
  • Building Customer Trust and Loyalty
  • Equipment Testing and Calibration
  • Defect Removal
  • Customer Data Confidentiality
  • Data Entry and Maintenance
  • Upbeat and Positive Personality
  • Responding to Difficult Customers

Additional Information

I learn very quickly and am able to adapt to new situations with ease. I enjoy working with different people and coming up with solutions to issues that may arise day to day. Being goal oriented and ensuring accuracy is something I am proud to achieve.

Timeline

Quality Liaison

Protech Quality
10.2021 - Current

Data Entry Specialist

Protech Quality
04.2020 - Current

Quality Assurance Supervisor

Protech Quality
05.2014 - Current

State Registered Nurse Aid -

Somerset Community College

Bachelor of Science - Industrial And Organizational Psychology

Eastern Kentucky University

Associate of Science - Biology

Bluegrass Community And Technical College

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Patricia Crew